Question about LG BD370 BLU RAY PLAYER

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On blue ray some movies don't work. I was to update the blue ray. were and how do i get it from.

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I'm trying to watch a 3d movie in my blue ray 3d


First off is your TV a 3D TV. If it is you should be able to go into the menu setting (or on the remote) and change the display from regular TV to 3D. Then your 3D blu-ray player should recognize it.

Jul 15, 2017 | Televison & Video

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My rca blueray dvd player will only play dvd not blue ray


What model player do you have? What movies are you trying to watch?

Check if there is a firmware update for your player. If your player is older and your movie is a recent release, you may not be able to watch it unless there is a firmware update. (If no updates are available, the manufacturer wants you to replace the unit.) Due to changes in copy protection and codecs, new movies can't be interpreted on an older player.

I hope this helps. Please add a comment with the model number of your blue-ray player for more support.

Cindy Wells

Mar 08, 2013 | Televison & Video

1 Answer

My Blu ray player randomly stops playing movies but all other setting work


Have you made sure the disks are clean and have no marring on them? Blue Ray players are very sensitive to any disk issues. Also have you checked to see if any updated Firmware (the software the system uses to read the movies) has been released for the player? They constantly update the operating software of players and the way the disks are recorded, so regular updating is essential to prevent this type of problem in playback, freeze up is the most common complaint.

Feb 07, 2012 | Televison & Video

1 Answer

I have the LG BD390. I have had this blue ray for sometime and never had a problem with playing blue ray movies. I just bought the new Iron Man II blue ray movie. The movie stops playing at the same...


I had the exact same problem with my BD390 and another LG home theater system, both with the current firmware updates. I noticed others have posted this issue on various sites as well. I called LG and the guy I spoke with seems to have been coached pretty well on the scenes where this problem is occuring since he could sight the exact scenes that were giving me the problem. He claimed the blu ray probably isn't exactly 1080i or 1080p and that the player is probably having problems processing the resolution so I should lower it to 720p. This didn't fix the problem and didn't help explain why my blu ray player which plays plenty of other high resolution movies only has a problem with this movie. I think a firmware update is needed to fix the issue but I'm not holding my breath that LG will be proactive in getting that out soon.

Sep 30, 2010 | LG BD390 Blu-Ray Player

1 Answer

Avatar menu keeps poping up while the movie is playing


Make sure that the blu ray player is indicating that the latest firmware is installed on it. Press the setup button go to settings and down to version. Then record the version number. If it is the most current firmware version number after all call 800-237-4277 pressing 1 for all of the prompts. Inform the representative that with the firmware version number installed on your bluray player you are having this problem with Avatar. This helps because Sharp is
gathering information on any occurrences after an update and they are working on another update to resolve any occurrences

May 10, 2010 | Sharp AQUOS Blu-ray Disc Player

1 Answer

My blue ray bd 21 wont play some movies im told


My advice is to contact the company that makes the unit and ask them if it requires an upgrade. Let me know what they say so i may advise further. Thanks.

Apr 16, 2010 | Sharp BD-HP21U Blu-Ray Player

1 Answer

Bought a blue ray movie to try out on ps3 now it asks for an encryption key, wth? i don't hook my ps3 to inter net, but asking for a system software update to renew encryption key to play blue ray


-= Renew PS3 Encryption Key =-

If i was you i wouden update. the latest update sony have provided is causing alot of problems, such as not being able to read blue-ray movies and games. (3.00/3.01)

I know you dont see it this way, but i acaully see you as a very lucky person that you havent updated your machine yet, my ps3 dont work anymore after i updated, or it does work, but it just cant read any blueray games or movies.

But if you have a ps3 slim you probaly wont have this problem, its more older models that suffer under this bug. :(

i dont know what your current firmware is, but if its way below 2.80, then your still in the safe zone, cuz if you own a usb memory stick you can transfer the 2.80 update to ( USB-ROOT\PS3\UPDATE\PS3UPDAT.PUP ) and then unplug it from your computer and insert it into your ps3 and then try the update from local storeage.

i hope you can use this :o)


Oct 04, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I Have blue ray movie and it keeps going back to title screen


go to www.insigniaproducts.com and get the firmware update. It walks you through how to update it. It worked great for me

Aug 01, 2009 | LG BH100 Blu-Ray Disc Player

1 Answer

Will not play Blue Ray DVD


I had the same problem. Try this. Contact Sharp and have them email you the firmware update. You will need to download it from the email and transfer it to the player via a flash drive. See if that works. I am about to return my Sharp Blu Ray player to Costco and go back to DVD. There seem to be a lot of problems with the technology. Even when movies start to play, they have freezes and it is sometimes hard to get the menu to show up

May 23, 2009 | Sharp Televison & Video

1 Answer

Blue ray won't play movies


look to see if you need a Firmware update. You will need ti plug the device to an ethernet port and also trouble shoot through the manual.

May 18, 2009 | Televison & Video

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