Question about Sony Handycam DCR-TRV103 Digital Camcorder

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Suddenly stopped working and displays error code C:31:23. If I turn the power off or unplug it, it will allow the tape to be ejected when I turn the power back on. But it will not play or record any longer. It just gives the same error code. Does anyone still repair these?

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From the user manual that I found on the Sony web site (click here), the C:31:nn (where n is any number) error code is a sign of a malfunction within the camera.
They suggest two solutions:


1) Remove the cassette and insert it again, then operate your camera 2) Disconnect the power cord of the AC power adapter and/or remove the battery pack. After reconnecting the power source, operate your camera.


From your description, it would seem that you need to try option 2)
Hopefully this resolves your issue. If you have any questions, please ask.
Thank you for using FixYa and Happy New Year!

Posted on Dec 31, 2010

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1. Turn off power
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6. Plug in DC charger
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  3. Insert the battery or reconnect the AC adapter.
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