Not sure what brand we are dealing with here... but sounds like you have a bad drain pump usually located on bottom of unit or in front on the front loaders in bottom compartment..... fairly easy to change... the unit will not work if the pump is bad.... if it has water in unit and not draining 98% you got a bad drain pump ... some of these units also have a clean out behind the bottom compartment panel that it debri in it will obstruct impeller.... good luckkk servicer for 18 years a/c and heating unlimited texas
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