Question about Intel Core 2 Quad Q8400 Computer System Desktop Pc

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Hi I just bought a Intel Core 2 Quad q8400 for my gigabyte GA-G31M-S2L. It won't boot up!!! It freezes when I try to enter bios setup and if I do manage to get in, it freezes at the options screen. It also hangs at verifying/building DMI pool. I have tried reseting CMOS, still the same problems occured. Core temp is fine running at 35-40 degrees celsius (managed to get into PC health status before it froze up). I have flashed my bios with the latest bios that supports the CPU. The old CPU works fine which is a Intel Core 2 Duo e6320. Thanks for your help

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What size power supply are you running? If you are not running a minimum of 400watt , I would anticipate issues with this type of processor. Since it is freezing right away, it could be bad memory. You can try memtest86.com to download a memory test tool to verify.

Secondly, you may want to reset the board by moving the jumper from normal mode to reset mode.

last thing, it's not impossible for a processor to be bad. Since it is an Intel processor; it should have a 3 year warranty on it. Any dealer who sells Intel should be able to warranty replace it for you.

Posted on Dec 31, 2010

  • Cefir0 Dec 31, 2010

    Hi im running a 510watt power supply.

    I will try the memory test.

    I can't find any jumper linked to normal mode on my motherboard

    I guess ill replace it if these methods don't work

    Thanks

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