Question about Toshiba Televison & Video
The same thing happened to my 37" C3030 on the morning of Friday 19th June. I emailed email@example.com expressing my outrage (and also that I knew I was not alone in this) and they quickly responded with a customer service address to write to. I wrote my letter and was rung the same day that it arrived by Toshiba with an apology and agreement to repair my television free of charge. This was effected yesterday, and the problem required a software update. We changed over to digital in April and I had no problems so I don't understand why I suddenly had no reception on June 19th. The software patch is on a little disc that the repairer brought with him and inserted into a hidden slot in the Toshiba. He told me that he's had to do it to lots of televisions, but this was his first Toshiba. He normally charges £50. I think it is crazy that this is happening and charging people for something outside their control is outrageous.
Posted on Dec 31, 2010
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Posted on Jan 02, 2017
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