Question about Empire DV-35 Heater
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Posted on Jan 02, 2017
John Mac here...the solution was that we had shut the pilot off for the summer, and birds had made a nest inside the heat exchanger...coming in through the direct vent. Cleaned out the nest, and it works perfectly. My technician recommends that I leave the pilot buring through the summer to prevent this in the future.
Posted on Aug 30, 2007
Yes, the design of the combustion chamber is limited at how much fresh air and combustion air can enter it. If you lengthen the venting, you will be causing more restriction and there will not be enough natural air movement to make it work. It will start, run for a minute or two and poof out. Not to mention you will be circumventing it's UL rating and if you sell your home with it installed, you are liable for any fatality or damage. Do you want to risk that? Don't even think of doing it! There are "Box" heaters out there sized from about 5,000 Btu's on up to 100,000 Btu's. Check the web.
Posted on Sep 19, 2008
It sounds like the gas valve is dropping out. Make sure the system is venting the exhaust(no restrictions). Then make sure all your wiring connections in the unit are tight. In a millivolt system if all wiring connections aren't tight and clean your circuit will drop in millivolts and the gas valve will drop out. The gas valve requires a certain millivolt to stay open. I hope I was of some assistance!! Good luck!!
Posted on Nov 29, 2009
SOURCE: DV-35 safety
The Empire DV units have been in production for over 25 years with very few problems and no class action suites. Although the heaters do get hot, so don't wood stoves, kitchen ranges, etc... I suppose they could put a sticker on the cover stating not to put anything on the heater, but I suppose it would burn off eventually. I would not worry about a statement of a faulty furnace because he/she would be fighting with a very large company with plenty of lawyers on the payroll. It should be expected that a heater will produce heat. If the tenant is concerned, remove the heater, install electric heat and let them pay the electric bill. I am sorry but your tenant needs to start using some common sense! There are no safeties built into this unit to detect when someone puts something flammable on it and I know of no heater that does. Remember, you did not make the heater, you did not spend thousands of dollars getting it tested and approval from UL, you may have purchased the heater and had it installed to provide a low cost alternative to other heating equipment but it is not you that is responsible for what has happened. If I were you I would hand deliver a note to each tenant who has this type of heater alerting them of the risk of damage if they left gloves, hats, buckets, etc.. on the heater and have them sign that they read it. The furnace is designed to be safe, burn clean and heat. Good luck.
Posted on Jan 19, 2010
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