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I accidentally loaded one DVD disc on top of another one in my DVD player. The drawer closed but will not re-open. How can I get it to open?

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See if you can wedge a firm plastic tool with an edge in the crevasse of the loading tray, now as you hit eject pull down with the tool to see if you can release the mechanism but go easy. The only other option is to take the entire unit apart to get at the discs.

Posted on Dec 31, 2010

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Hello, Usually on the front or the side of the DVD player on the DV compartment drawer is a hole. Get a paper clip and expand it. Place the paper clip end into the hole. This should release the drawer. Remove the second disc and push the button in to play the one you would like to play.
This should work. If not, please refer to the manufacture's manual.
Hope this works for you, Dana

Posted on Dec 31, 2010

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Cant open dvd drawer


Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

  1. Unfold the paperclip and make it as straight as possible.
  2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
  3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
  4. Gently pull the drawer until it's fully retracted. Be careful not to pull too far.
  5. Remove your disc from the drive.
  6. Before you reinsert another disc, use the remote and/or buttons on the player to close the door, and reopen it. You can also press carefully with your fingers. If you cannot open/close the drawer normally at this point, do not put in a new disc until you have repaired the problem.

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The reason the drawer will not shut is because there is a problem on the mechanism that opens and closes the disc tray.

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I have a Compaq Presario desktop running XP Media Center. The DVD tray would open on power up, and kept openinig when pushed shut.

I discovered that the tray would frequently remain closed when I held open the flap (the flap with the open button). A few days after discovering this, I got to add some more tracks to my MP3 player - I only mention this intermediate stage in case it is material in curing the problem, as the next thing that happened was a power failure whilst the PC was on. Since then, the CD/DVD drive has behaved perfectly. I did have a temporary problem with AVG INternet Security being unable to load the necessary DLLs to run correctly in MS Outlook 2003, even complaining of a corrupt installation, but this dissappeared after a proper restart and AVG update.

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