Question about Microsoft Xbox 360 Console

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When I insert a disc into my console it reads for a second then it says open tray I've had this problem before.

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You need to clean your laser with qtip and rubbing alcohol if that doesnt work replace the laser. They cost less then $10 on ebay.

Posted on Dec 31, 2010

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1 Answer

Console does not read any discs and shows open tray in my xbox screen


Try to open and close the disc tray without a disc and turn it off. Turn it back on and open tray and insert disc. If it still has the problem look into a simple fix on this video.

The video is kinda grainy but it does what it needs. Let me know if you have any questions or need parts.

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My xbox is not reading any of my discs. it just reads open tray. when we close it again it says reading and then goes back to open tray. can you help?


Hi,the most common reason for the Games not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your game including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your game going again!

Take care.

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Disk tray is not spinning


The way to fix this is to open the disk tray and blow inside for about thirty seconds getting the dust out of the way of the laser also blow across the disc tray and the surface of the disk. Then keep closing and opening the tray and it will start to read hopefully. if this does not work go out and buy a disc cleaner. it looks like a disc with sponges on it and when you insert it into the console it cleans the inside for you. Sources: i am going through it right now internet my personal experience

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When I insert a disk it reads and says open tray


Either the laser or the main board inside of the dvd drive is bad. If you dont feel comfortable taking apart the dvd drive then go on Ebay and try to find a replacement. Thats usually a good place to find one at a decent price. If you have some technical experience then get a replacement laser for the drive.



Nov 26, 2009 | Microsoft Xbox 360 Console

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Xbox 360 console can't read disk


If your console has stopped reading discs this can be because the receptors on the back of the drive have overheated and to fix it you will need to send it in or use a good repair guide to do the job.

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Disc wont play. cant read disc and says open tray when disc is inserted


Just open the tray close it clean the disc turn it inside again it will work, i alway get this with CoD:WaW. But with all my other games it just works fine maybe there is something wrong with your disc and the console cant read it change it for another one sell it and buy a new one or just try my solve problem. Hope this helped!

Sep 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 says reading then open tray, close tray


check the unit with a different disc, also better do a optical disc cleaning on yur unit. sometime lens get dirt and hard to read the disc inserted.

hope this helps

Jul 09, 2009 | Microsoft Xbox 360 Console

1 Answer

When game put in screen says tray is open?


something may be blocking the drive door such and paper or dust build up. try pushing on drawer a little after it shuts to see if that helps

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