Question about Brother Office Equipment & Supplies

3 Answers

My Brother MFC-3100C printer, scanner, FAX machine stopped working and displayed the following message: "Machine error 41, unplug machine, then call Brother" I haven't found a phone number to call. Help

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  • GunnySgt Jul 08, 2008

    I am using a Dell AMD 64, Windows system computer, if that helps.

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3 Answers

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Hello,

Thats the common errors of the brother machines, that is why many switching to canon machines. for more inquiry about your error is here: http://www.fixyourownprinter.com/forums/inkjet/23088

You must call the the brother for more info about the errors.

try to see the label of the printer find the website there and go to their support.

mlenavz

Posted on Jul 08, 2008

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Helo sir

this is the contact number
7777 North Brother Blvd.
Bartlett, Tennessee 38133
1-877-BROTHER ( 877-276-8437 )

fax-901-379-1215
9:00am to 8:00pm Eastern Time

Posted on Jul 08, 2008

  • Harrish Mugundhan Jul 08, 2008

    hello sir..u can call this number for this particular error message





    If the error message continues to be displayed on the LCD, please call
    Brother Customer Service at 1-800-284-4329 for assistance. The Customer
    Service center is open Monday through Friday, from 9:00AM to 7:00PM,
    excluding holidays.

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Since how long the problem started and did you try doing a hard reset to the printer.

Posted on Jul 08, 2008

  • Maanita Chadha
    Maanita Chadha Jul 08, 2008

    Machine Error 41 indicates a mechanical malfunction with FAX/DCP/MFC.

    Often, unplugging the unit from the power source and then plugging it back in again can clear this error message.

    If the message continues to be displayed on the LCD, please contact Brother Customer Service for more options.





  • Maanita Chadha
    Maanita Chadha Jul 08, 2008

    Contact:

    777 North Brother Blvd.
    Bartlett, Tennessee 38133
    1-877-BROTHER (877-276-8437)
    901-379-1215 (fax)
    9:00am to 8:00pm Eastern Time




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1 Answer

Brother mfc 3100 fax machine show machine error 41


your printhead is bad and needs to be replaced... contact brother support for the nearest service center

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Dear Sir I have a technical error 41 and i dont know what to do.


Hi,
When did the problem start on the printer


Thanks
proton

Aug 06, 2008 | Brother Office Equipment & Supplies

1 Answer

Error 41. Unplug machine and call Brother


Hi there

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement.

My advice is to take it to a
Brother service centre while if it is under warranty.

If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on.

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Hi - I have a Brother printer/fax/photocopier/scanner MFC - purchased about 3 years ago. I can't lift it to find a serial number because my right arm is sprained. But I can tell you it uses "LC 31...


No, I didn't fix it. It says "Error 41. Unplug machine and call Brother." I figure it means it's crapped out. I don't wanna pay to have somebody tell me I need a new one?! Brother oughta be offering Error advice for free to bring folks back as repeat customers. If you have any free advice - it'll earn a future customer! Thanks for your time. Robin

Nov 25, 2008 | Brother Office Equipment & Supplies

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This is the only reference I could find on error 41: How can I clear the message Machine Error 41 from the display? (ME41)


Machine Error 41 indicates a mechanical malfunction of the Brother
machine. Unplug the unit from the power source and then plug it back
in.

If the error message continues to be displayed on the LCD, please call
Brother Customer Service at 1-800-284-4329 for assistance. The Customer
Service center is open Monday through Friday, from 9:00AM to 7:00PM,
excluding holidays If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 16, 2008 | Office Equipment & Supplies

1 Answer

Machine error 41


Machine Error 41 indicates a mechanical malfunction with FAX/DCP/MFC.Often, unplugging the unit from the power source and then plugging it back in again can clear this error message.If the message continues to be displayed on the LCD, please contact YOUR PRINTER Customer Service for more options.

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What do i do to fix Machine Error 41?

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Machine errror 41 of brother mfc 3100c


Hi,

Error 41 is common problem for all Brothet MFC printers.
To fix it, you have to change the Print heads of your printer.If your printer is still under warranty, call Brother 1-800-276-7746(Voice) 1-949-859-2272 (Fax)
and get yourself a new Printhead "free of cost".

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Print head


mukuwa, here are a couple of suggestions: How do I clear a Machine Error 41? Description: * Machine Error 41 indicates a mechanical malfunction of the FAX/DCP/MFC. * Unplug the unit from the power source and then plug it back in again. * If the error message continues to be displayed on the LCD, please contact Brother Customer Service. 1. Open the Scanner cover by pulling up on the edge of the scanner just above the LCD. 2. After 15 seconds, re-close the Scanner cover. 3. The LCD will then display Have you removed Blck? 1 Yes 2 No. The LCD will display this question for ALL 4 colours (not just the ones replaced). If 1 Yes is selected, the LCD will then display Change to new (colour)? 1 Yes 2 No. Note o "Change to new (colour)?" will only appear if 1 Yes is selected for "Have you removed (colour)?" If 2 NO is selected for the "removed" question, the LCD will then move on to the question for the next colour. o If "1 Yes" is NOT selected for the colour(s) that was replaced, the LCD will return to "Ink Empty". 4. After all the correct selections are made, the machine will then go into a cleaning. Once the cleaning is complete, the LCD will return to date and time. If you still have the same problem, contact Brother Customer Service. http://welcome.solutions.brother.com/bsc/public/eu/gb/en/faq/faq_top.htm?reg=eu&c=gb&lang=en&prod=mfc3820cn_eu Let me know what happens. Good Luck, Tim

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