Question about Brother Fax Machines

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My Brother MFC-3100C printer, scanner, FAX machine stopped working and displayed the following message: "Machine error 41, unplug machine, then call Brother" I haven't found a phone number to call. Help

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  • GunnySgt Jul 08, 2008

    I am using a Dell AMD 64, Windows system computer, if that helps.

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Hello,

Thats the common errors of the brother machines, that is why many switching to canon machines. for more inquiry about your error is here: http://www.fixyourownprinter.com/forums/inkjet/23088

You must call the the brother for more info about the errors.

try to see the label of the printer find the website there and go to their support.

mlenavz

Posted on Jul 08, 2008

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Helo sir

this is the contact number
7777 North Brother Blvd.
Bartlett, Tennessee 38133
1-877-BROTHER ( 877-276-8437 )

fax-901-379-1215
9:00am to 8:00pm Eastern Time

Posted on Jul 08, 2008

  • Harrish Mugundhan Jul 08, 2008

    hello sir..u can call this number for this particular error message





    If the error message continues to be displayed on the LCD, please call
    Brother Customer Service at 1-800-284-4329 for assistance. The Customer
    Service center is open Monday through Friday, from 9:00AM to 7:00PM,
    excluding holidays.

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Since how long the problem started and did you try doing a hard reset to the printer.

Posted on Jul 08, 2008

  • Maanita Chadha
    Maanita Chadha Jul 08, 2008

    Machine Error 41 indicates a mechanical malfunction with FAX/DCP/MFC.

    Often, unplugging the unit from the power source and then plugging it back in again can clear this error message.

    If the message continues to be displayed on the LCD, please contact Brother Customer Service for more options.





  • Maanita Chadha
    Maanita Chadha Jul 08, 2008

    Contact:

    777 North Brother Blvd.
    Bartlett, Tennessee 38133
    1-877-BROTHER (877-276-8437)
    901-379-1215 (fax)
    9:00am to 8:00pm Eastern Time




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1 Answer

I have a Brother MFC-3240C which I use for sending, receiving faxes and photocopying. The machine displays " Unable to Print - See Troubleshooting and Maintenance in User guide" I cannot find...


If you leave it long enough it will probably give an error 41 which is the print head at fault. If so then the machine is scrap as its not worth repairing.

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I had the same problem with a Brother MFC3420C after replacing the print head with a new one the same error 41 occured 4 weeks later.

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Don't buy Brother Inkjet technology its all ****!.

Their laser technology seems to be much more robust and reliable, have had a Brother HL-1440 since 2004 and its still running well.

http://www.flickr.com/photos/48446421@N05/sets/72157623635891898/

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