Question about Canon Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Canon Scanner - Twain Pilot
QUICK ANSWER: use the original USB cable that came with the scanner.
Using Vista (32 bit version) and a Canon N670U scanner with the new drivers installed from the CanonUSA website. This driver is works for Canon scanners: LiDE 20, LiDE 30, N670U, N676U and N1240U, found at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=235&modelid=6625
Canon says it doesn't support Vista 64 bit version. I couldn't get the scanner to work and kept getting the TWAIN error also, despite uninstalling / reinstalling the driver. Finally, decided to disconnect my 3rd party 16 foot USB cable and use the original cable. I swear, it WORKED! I can't explain why, but it did. Perhaps there is increased resistance, hence reduced power going to the scanner by using longer/different USB cable? Anyhow, it worked...go figure. If you have the 64 bit version of Vista, I guess it won't work(?).
Posted on Apr 15, 2008
Double-check all connections and try another port if possible. There may also be damage to cables or pins. Do you have another cable to try? Do other devices work in the same port?
Posted on Jan 10, 2009
SOURCE: Twain Error
You will most likely find that the FAU (what the hell is FAU?!) cable that connects the lift-up lid to the lower part of the scanner has at least one of the eight wires within it fractured. This cable was made far too rigid to cope with the multiple number of times that you will be opening and closing the lid and it's a poor do from Canon that they allowed this to get through to production. I tried to obtain a replacement cable from the UK Canon service agents but was told, as expected, that it couldn't supply it. If you're a dab hand with small wires and a soldering iron, it's quite possible to make a repair and save a bit more of the world's resources from going in the dustbin and then buying another equally poorly made, expensive piece of ****, from China.
Posted on Mar 28, 2009
SOURCE: how do i install TWAIN drive
put in your model number and you will find the correct driver for your scanner.
Please make sure to rate this solution. Thanks.
Posted on Jun 09, 2009
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