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My Canon 8400F scanner won't work. I get a Code 2, 178, 0 message\r\nand something about a Twain data problem.

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 2 Answers

SOURCE: Canon Scanner - Twain Pilot

QUICK ANSWER: use the original USB cable that came with the scanner.

LONG EXPLANATION:
Using Vista (32 bit version) and a Canon N670U scanner with the new drivers installed from the CanonUSA website. This driver is works for Canon scanners: LiDE 20, LiDE 30, N670U, N676U and N1240U, found at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=235&modelid=6625

Canon says it doesn't support Vista 64 bit version. I couldn't get the scanner to work and kept getting the TWAIN error also, despite uninstalling / reinstalling the driver. Finally, decided to disconnect my 3rd party 16 foot USB cable and use the original cable. I swear, it WORKED! I can't explain why, but it did. Perhaps there is increased resistance, hence reduced power going to the scanner by using longer/different USB cable? Anyhow, it worked...go figure. If you have the 64 bit version of Vista, I guess it won't work(?).

Posted on Apr 15, 2008

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  • 461 Answers

SOURCE: CanoScan Scanner can not complete a scan

Double-check all connections and try another port if possible. There may also be damage to cables or pins. Do you have another cable to try? Do other devices work in the same port?

Posted on Jan 10, 2009

  • 1 Answer

SOURCE: twain Complient

twain data transfetr error help please

Posted on Feb 24, 2009

SOURCE: Twain Error

You will most likely find that the FAU (what the hell is FAU?!) cable that connects the lift-up lid to the lower part of the scanner has at least one of the eight wires within it fractured. This cable was made far too rigid to cope with the multiple number of times that you will be opening and closing the lid and it's a poor do from Canon that they allowed this to get through to production. I tried to obtain a replacement cable from the UK Canon service agents but was told, as expected, that it couldn't supply it. If you're a dab hand with small wires and a soldering iron, it's quite possible to make a repair and save a bit more of the world's resources from going in the dustbin and then buying another equally poorly made, expensive piece of ****, from China.

Posted on Mar 28, 2009

  • 1335 Answers

SOURCE: how do i install TWAIN drive

Go to
http://www.usa.canon.com/consumer/controller?act=ConsumerHomePageAct
put in your model number and you will find the correct driver for your scanner.
Please make sure to rate this solution. Thanks.

Posted on Jun 09, 2009

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1 Answer

Canon 8400F will not scan, error code 5, 155, 45


If it passes 'test' from the computer, then it should be listed in the Device Manager. Uninstall / Remove that device, then Restart and Re-install it.

Tallon41

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1 Answer

I get an error code 2,178,0 when i try ot scan


First, make certain that the flatbed scanner lid is securely shut.
Second, unplug the power and USB cables from the rear of the scanner.
Third, deposit the Canon 8400F scanner in the nearest garbage receptacle where it belongs.
Hope this helps.

Sep 28, 2009 | Canon CanoScan 8400F Flatbed Scanner

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My Canon 8400F worked yesterday and today it is not responding. I am getting an error message after the scanner determines what type of photo is to be scanned. It says: 1)Original may not be set...


First, make certain that the flatbed scanner lid is securely shut.
Second, unplug the power and USB cables from the rear of the scanner.
Third, deposit the Canon 8400F scanner in the nearest garbage receptacle where it belongs.
Hope this helps.

Jul 04, 2009 | Canon CanoScan 8400F Flatbed Scanner

2 Answers

Twain Error


You will most likely find that the FAU (what the hell is FAU?!) cable that connects the lift-up lid to the lower part of the scanner has at least one of the eight wires within it fractured. This cable was made far too rigid to cope with the multiple number of times that you will be opening and closing the lid and it's a poor do from Canon that they allowed this to get through to production. I tried to obtain a replacement cable from the UK Canon service agents but was told, as expected, that it couldn't supply it. If you're a dab hand with small wires and a soldering iron, it's quite possible to make a repair and save a bit more of the world's resources from going in the dustbin and then buying another equally poorly made, expensive piece of ****, from China.

Dec 25, 2008 | Canon CanoScan 8400F Film Scanner

1 Answer

Twain Complient


twain data transfetr error help please

Oct 20, 2008 | Canon CanoScan LiDE 70 Flatbed Scanner

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Error message


Scanner sensor is defective,,,you need a new scanner.

Dec 02, 2007 | Canon CanoScan 8400F Flatbed Scanner

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