Question about Ecoquest Fresh Air Air Purifier

1 Answer

Trying to set cleaning feature only get perform cleaning mpicone@cox.net

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 370 Answers

A site called docstoc has the troubleshooting and operators manual online for free download. This may help you.

Posted on Jan 07, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Perform cleaning on EcoQuest Fresh Air won't go away after pushing reset button


If you did not thoroughly clean the contacts for the ozone plate, the "Perform Cleaning" light will not reset.

May 05, 2012 | Ecoquest Fresh Air Air Purifier

1 Answer

After cleaning unit, cannot get "perform cleaning"


As long as something works, it isn't the fuse. If the machine is totally dead, then it's the fuse.
The plate and other components must be clean and dry. The plate must be totally free of debris, oil, and defects. (Did you clean it with ammonia/water 50/50 ONLY? Did you thoroughly air dry it? Is it perfectly whole, with no burned spots, loose portions, broken wire strands, cracks, lint?) If the plate passes inspection, and if you know they're reinserted correctly into the little "tracks" at the top and bottom you can reset the "perform cleaning" message. Try pushing the little black "reset" button that is located on the right side of the machine between the other manual controls. Then turn the machine off, using your remote or the o/- switch at the back of the machine. After a minute or two, turn the machine back on and see if that solved the problem.
If not, then the problem is probably with the computerized controls, which can only be serviced by Vollara (the new name for EcoQuest). Call them at 1-800-989-2299, ask for repairs, and give #16618 as your dealer referral number (unless you purchased the machine from an authorized dealer with whom you are still in contact.)
Hope this helps.

Jan 27, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

Doesn't work and I've checked all the connections and I've cleaned it thoroughly


By checking all the connections, do you mean you've looked at each component to make sure the machine is assembled so as to activate all of the safety features?
1) The back screen needs to be inserted so that the tab depresses the interior safety switch in the slot. You'll be able to hear it click. Wiggle the screen if the little tab seems loose. Some need to be inserted down on top of the switch, others need to push the switch back. Try both ways.
2) Have you checked the fuse? If it is blown, replace it with the EXACT same size, available from an auto parts store.
3) Is the wall socket live? (I know, that sounds totally stupid! But you'd be surprised at how often the wall socket is dead! (Often turned off by a switch somewhere else.)
4) If there's a switch on the far right side (some have this feature, some don't), set it to "Manual" and leave it there. The "auto" feature sometimes is deactivated or stops working.
5) Make sure the switch on the front is "On."
6) Try turning the knobs to different settings. Sometimes the lower settings are too low to activate the machine.
Hope this helps. If none of these troubleshooting steps helps, you can call Vollara (new name for Alpine/EcoQuest) and they'll give you some great options. 800-989-2299. Use #16618 if they ask for a referral number.

Jan 22, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

What is the problem when it needs cleaning pretty often?


If you are referring to the "Perform Cleaning" message on the machine. There is nothing wrong with your machine. It is a feature of the machine to display this message after 30 days of continous use. After you have cleaned the grille, purification plate and vacummed the RCI cell, press the reminder reset button to clear the "Perform Cleaning" message.

Oct 05, 2010 | Ecoquest Fresh Air Air Purifier

1 Answer

I have the living air xl15 its not working properly, I cant smell ozone no buzzing sound no uv light no green led coming on. I guess the only thing working is the fan. I don't have a manual and it blows my...


I have an extra user manual for the alpine. You have to clean the plates at least once a month to get maximum performance. Get back to me at nick61@telus.net for the manual. Also the ion emitter sometimes needs to be replaced. I use one of mine in my FIR sauna. It seems to be OK at those high temps. 50*-60* C..so far.

Jul 29, 2010 | Alpine Air XL-15 Air Purifier

1 Answer

Fresh air is reading perform cleaning. exactly what does that mean,I cleaned the filter and the plate but it stii reads perform cleaning.HOW


After you have cleaned the filter and plate, reassemble the purifier. Plug it in, turn it on, when the message perform cleaning reappears, press the Reminder Reset button on the purifier to clear the message. Now you are good to go for another 30 days.

Feb 22, 2010 | Ecoquest Fresh Air Air Purifier

2 Answers

MIDI Ionic Breeze quit working


Unit seems to need reset...To do this simply, with unit still plugged in, set to off by selecting on button until there are no high, med, or low lights on. unplug unit from wall for about 15 seconds then plug back into wall socket and select your favorite setting high, med. or low. The order in which you perform this task must be as stated above and the unit must be clean and the door and cleaning rod must be in home position. Hope this helps, mines working fine now but took a couple tries to find right order to reset.

Sep 16, 2009 | Sharper Image Professional Plus Ionic...

1 Answer

Perform cleaning


means dump the water bucket and clean the filter.

Jun 14, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Display reads "Perform Maintenance"


Hi Sean,

If the unit is under-warranty, I'd contact the dealer who sold it to you, or EcoQuest customer service (info follows). Get an RMA# (Returned Merchandise Authorization) and take it from there.

If it's not under warranty, they will still repair it, but will charge you. If the controls aren't working, you'll probably need to decide if it's worth it or if you should consider purchasing a new one. Getting into fixing circuit boards or other electonics gets expensive in a hurry.

Hope this helps.

EcoQuest International,
310 T. Elmer Cox Drive
Greeneville, TN 37743
1-800-989-2299

Dec 10, 2008 | Ecoquest Fresh Air Living Air Purifier

Not finding what you are looking for?
Ecoquest Fresh Air Air Purifier Logo

Related Topics:

31 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ecoquest Air Purifiers Experts

fordexpert

Level 3 Expert

5480 Answers

Michael Youngman
Michael Youngman

Level 2 Expert

156 Answers

The Knight
The Knight

Level 3 Expert

73698 Answers

Are you an Ecoquest Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...