Re: The CD disc tray will not open. There is a CD in the...
To solve this you must:
Look on the front by the CD tray and find a tiny hole
Separate a paper clip and let ends stick out
Take one end of the paper clip and push into the hole
This will release the CD tray to open it
This gives you a method to get a CD out if one gets jammed
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Removing discs To remove the disc, follow the steps as detailed below: Do not press the eject button while the computer is accessing the optical disc drive. Wait for the optical disc drive indicator to go out before you open the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it. 1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. 2. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. 3. Push the center of the disc tray to close it. Press gently until it locks into place.
How to remove disc when the disc tray will not open: Pressing the eject button will not open the disc tray when the computer power is off. If the power is off, you can open the disc tray by inserting a slender object (about 20 mm) such as a traightened paper clip into the manual eject hole near the eject button.
Manual eject hole: Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray, the disc could fly off the spindle and cause injury.
CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
Presuming you are talking about a CD-ROM drive, you should first check your manual for information on operating the drive. There are many ways drive trays may be opened. Sometimes there is a button on the laptop that has the standard symbol for CD eject on it that will open the cd tray. Sometimes, there is a small button on the cd-tray itself that when depressed will cause the tray to open after a small delay. This all presumes that you don't have a tray-less
CD drive, that is just a slot on the side of your laptop. If the CD tray is stuck, because of some problem, look for a small hole on the face of the CD tray. Take a straightened out paper clip and push it gently STRAIGHT into the hole until you feel it stop against a bar. Push just a little harder, and the tray should pop open. This latter procedure should only be used when all other methods have failed to open the CD tray.
if you are trying to open the cd tray goto your icon that says...my computer..open it up and you will see the icon for your cd tray..right click on it and at the top it will say,,open,,click on it and your cd tray should open.
there are different reasons for stuck up disk tray
1. load belt is worn out already 2. driving gear for mechanical loading disc tray has broken teeth. 3. cd got stuck up between the loading disc tray and the plate holder.
You will need unplug your device first and then unscrew the cover of your unit and find it yourself to know what causes it not to open.
once the cover is out, the mechanical loading disc tray will be exposed. 1. remove the stuck cd 2. plug the unit and turn on, to get access the belt, wait for the disc tray to move to the pull out position, then unplug your device. 3. plug the unit and turn on, if the disc tray do not move, use your finger to move the tray and see which gear is broken.
this depends on what make of disc mostly the philips machines only work with their own brand of disc try placing an original disc if thats ok then its the blank cd that you are useing got to be philips brand
You will need to get back the cover off and the laser tray cover off the fix this.
When putting the CD tray back in, the white piece that raises and lowers the Disc/laser frame has a white peg sticking up. before putting the Cd tray back in, slide the white piece all the way to the right towards the reset/eject buttons. guide the cd tray so that the white pin guides into the slot on the bottom of the cd tray. You might want to look at the bottom of the CD tray to see the track. The white pin/peg has to travel in this slot.