Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.
There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.
Posted on Dec 31, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 16, 2010 | Western Digital (WDXB1200BBRNN) 120 GB...
Dec 16, 2010 | Western Digital WD Elements Portable...
Dec 12, 2010 | Western Digital 500GB ELEMENTS 500 GB USB...
Dec 11, 2010 | Western Digital Elements powered by WD 320...
Dec 10, 2010 | Western Digital Elements powered by WD 320...
Dec 04, 2010 | Western Digital 120 GB USB 2.0 Hard Drive
Oct 23, 2010 | Western Digital Elements powered by WD 320...
Sep 15, 2009 | Western Digital Elements powered by WD 320...
Oct 15, 2008 | Western Digital Elements powered by WD 320...
603 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: