Question about Arris SURFboard Gateway SBG6580 DOCSIS 3.0 Wireless Cable Modem

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My ipad and my iphone wont connect to the wireless,

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The password that my Iphone required was the 20 digit key located on the sticker as WPA-PSK. Hope this helps someone!

Posted on Aug 20, 2011

  • Submit Miscellanea
    Submit Miscellanea Sep 12, 2015

    Thanks that cleared it up for me. I kept trying to use the password for accessing the modem settings.

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Here are some solutions to help you fix iPhone not connecting to Wi-Fi issue. Hope some of them works.

Method 1. Make Sure Wi-Fi and Router Are Both ON
The first thing you need to do when you find that your iPhone doesn't connect to Wi-Fi is to if Wi-Fi/WLAN is set to ON position and whether wireless router is connected to the modem and turned on.If you're too far from your router you won't get a signal, so make sure you're within range. Tap Settings > Wi-Fi and make sure Wi-Fi is turned on. Tap the name of your Wi-Fi network to join.

Method 2. Restart Your iPhone
Restarting iPhone can be a very effective solution if your iPhone cannot connect to Wi-Fi network or if you established the connection but it is slow or keeps dropping.
1. Press and hold the Sleep/Wake button.
2. Drag "Slide to power off" to turn your iPhone off.
Once your iPhone screen becomes black, press and hold the Sleep/Wake button again to turn it back on.

Method 3. Restart Modem and Router
If iPhone still cannot connect to WiFi after restarting iPhone, you can try to restart modem and router. It works sometimes. Unplug them, wait for about 30 seconds and then plug them back in. Wait for a minute or two and try to connect to Wi-Fi again.

Method 4. Turn Off Location Services for Wi-Fi Networking
Some users solved the Wi-Fi networking issue by simply turning off location services for Wi-Fi networking. You can also have a try. Go to Settings and tap on Privacy. Next, you need to tap on Location Services. Then tap System Services and turn off Wi-Fi networking.

Troubleshooting iPhone Wont Connect to Wi Fi

Posted on Sep 12, 2016

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Thanks, man! I kept using the password for accessing the modem's settings. The instructions aren't very clear about that.

Posted on Sep 12, 2015

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