Question about GE JVM2070 Microwave Oven

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My GE PVM2070 microwave is stuck in DEMO mode. Nothing heats up. Unplugging it, even for an hour, did not resolve the problem.

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  • 9,047 Answers

This would be a controller issue, and sadly, on the 2070-series ovens, GE does not make separate parts available.

So you would have to replace the "control panel subassembly".

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you have any trouble getting the grille off once the screws are removed, slide the hood vent grille to the left about 1/4", then then pull it forward.

On some models there are L-shaped clips that fit into a slot to hold bottom of the vent.


Disconnect the keypad strip as shown in the photo below, remove your smart board, then insert it into the new subassembly.

My GE PVM2070 microwave is - microwavesvc_14.jpg

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 02, 2011

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The owner's manual (which can be downloaded here) doesn't show any demo mode, but it may exist.

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour. Then let us know if the hard reset does not fix it.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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I just bought a condo with a GE Spacemaker Mod# JVM1860SD
that was stuck in demo mode. (This mod# has been replaced by the JVM1870*** series)

I called GE twice in two days, and finally got someone who had the solution (and it worked):

  1. Unplug the unit for at least 30 seconds
  2. Plug the unit back in DO NOT SET THE CLOCK
  3. While the unit is still "booting up" and the display screen is lit with gibberish, HOLD THE POWER LEVEL AND THE ZERO BUTTON for at least 5 seconds.
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It messed me up at first because the power level and zero pads don't beep when the unit is booting up... but it worked.
- Again, this is for the GE Spacemaker 1860-1870 series models only - The women who gave me instructions said she had different demo mode unlock methods for the 1400, 3670, 2070 etc... so call GE if you have a different model.
P.S. my model looks like this - the keypad setup is key http://products.geappliances.com/ApplProducts/Dispatcher?REQUEST=SPECPAGE&SKU=JVM1870SK&SITEID=GEA

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