Question about Sony PlayStation Portable (PSP) Console

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Sony PSP My son dropped his PSP and cracked the screen - and of course now it is black except for the cracked area. I understand Sony warranty does not cover this but can we purchase a new screen and install it ourselves, or is this best left to a repair shop, and if so how do we find a repair shop to perform this work? Thanks!

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  • Anonymous Nov 02, 2008

    Hey I have the same problem except mine actually hit right on the corner of something. I think if you e-mail sony they con send you new parts to fix it yourself. Otherwise you can send it back to sony to either repair or replace it.

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My PSP fell...
then the LCD of my PSP has a cracked and then the screen got black in color...
i sent my PSP to a repair shop to fix my PSP....\
they only change the LCD... but it cost expensive^^


TRY SNDING YOURE PSP to repair shop..
cause they know what to do^^

Posted on Nov 03, 2008

It's not hard change the LCD screen, the hardiest part is disassembly the PSP, but if you are not experienced in eletronics is better find a repair shop.

Posted on Jul 08, 2008

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1 Answer

My son has dropped his PSP from his bed to the laminate floor, now it starts but the screen shows veritcal lines and a in the top right hand cormer the game can be seen. It this PSP dead or can it be...


There are two possible problems with the PSP.
The first is that the connection between the wire connecting the screen and the mother board has become loose. Vertical lines are often signs that the screen is not receiving all the data required to fill every line.
More likely, the lines on the screen were severely damaged from the drop, rendering them inactive. This means that you will require a new screen.
Because of the purchase date, your product is still under Sony's initial warranty. This means you can request a repair or a new device. I have included a link to the "Service Request Page" to speed things along for you. Note that there is a $50 fee for replacing and diagnosing a problem with a device. While it may seem costly, due to the early age of the device, it may be best to go through Sony as not to void the warranty.
Sony Support Page https://service1.us.playstation.com/rma.htm?_flowExecutionKey=_c82CAAC8E-A2F1-D305-5FA5-9DB224B922D9_k54341030-70C9-01DA-D990-B296489121F3

Mar 13, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

My son has psp model 3001 and when he turn it on the screen stay black then shut off !! what do i need 2 do


I think ur son's psp is bricked(firmware or the software needed it to work) has been damaged...In this situation the only thing u could do is contact sony and give the psp to get it fixed...

Feb 10, 2011 | Sony PSP-3000 Black Console

1 Answer

Crappy screen


You can call sony and tell them about what happened. then they should give you a brand new psp for free. That was what they did for me!

Jul 18, 2009 | Sony PSP (Piano Black)

1 Answer

Help with warranty


There isnt really much you can do. I doubt they can fix it cos they'll only attempt to put a new screen on and you will have lost your money. You need to keep trying to contact walmart until they take action in attempting to repair it or do something about it. hope i helped.

Apr 30, 2009 | Sony PSP (Piano Black)

2 Answers

My son dropped a toy on the screen of his PSP slim. Now when you turn it on, you get some black and grey lines, but no picture. You can't even tell something was dropped on it. The glass itself is fine...


Unfortunately, your son may have damaged the back light in the PSP. The only way to repair this is to take it to a local repair shop and have them remove the old PSP screen and put in a new one. It is possible that the connection to the motherboard and the screen has become looser, but I want to prepare you for the worse.

Jan 21, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Cracked PSP Screen


Here is where you can get the screen for the Psp. I do not know where you live so I can not tell you if you can get it local. But you can get them from this site.
http://vpgames.com/nsearch.aspx?keywords=psp+lcd+screen&gclid=CNaSu9KFxpcCFQ0xawod01d-TA

Dec 16, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

Psp My son sat on it,an when he turned it on behind the screen colour comes up an you can see moving of the game,but it broke as you can`t see anything other then colour. Can you help? what would you say...


Hi. Kieran.

I don't want to be the person to give bad news, but after reasearching your question for you it sounds like you son broke the psp. The color screen behind the lsd screen is damaged and usually cannot be repaired by an unqualified person. If you were to bring the system to be repaired between labor and costs, it may be cheaper to buy a new PSP.

Hopefully, depending on how long you have had the PSP you may be under a warranty.

What I suggest is to call Sony. See if you are under warranty, and have it replaced for no cost to you. Otherwise you will have to purchase a new PSP.

The number for Sony is found on the back of almost all of the psp video game manuals.

I hope I was able to fixya problem, and I wish you and your son Happy Gaming!

Oct 18, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

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As you say the screen is damaged & will need sending off for repair.

Dec 06, 2007 | Sony PlayStation Portable (PSP) Console

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