Question about Brother IntelliFax-4100e Fax

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The ride side of my faxes and copies are black, any ideas?

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The scanner lamp is probably bad on that side, it can be replaced if you want

Posted on Apr 15, 2013

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Sometimes you may see vertical streaks/black lines on the faxes you receive. Either your machine's
primary corona wire for printing may be dirty, or the sending party's fax scanner may be dirty. Clean
your primary corona wire. I recommend placing the drum unit on a drop cloth or large disposable paper
to avoid spilling and scattering toner.
1. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times.
2. Return the tab and snap it into the Home position, (Caution: If the tab is not at the Home position, printed pages may have vertical stripes).
3. Reinstall the drum unit into the machine.
4. Close the front cover.
5. Plug in the power cord first, and then plug in the telephone cord.
or ask the sender to make a copy to see if the problem is with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

Posted on Dec 31, 2010

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Posted on Jan 02, 2017

  • 215 Answers

SOURCE: Black line about 1 1/2 inches wide down side of faxes or copies

if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

Posted on Jan 28, 2009

komguy
  • 2306 Answers

SOURCE: 95% of copy or sent fax black

You need a new cis unit, that is the scan assembly. Some of the pixels are burned out. Exposure settings won't help at all...

Posted on Jul 24, 2009

greg_margo
  • 1959 Answers

SOURCE: Brother Intellifax 1" black line on right in send & copy modes

The most common cause of your problem is debris in the paper feeder. To fix this, lift up the feeder panel and clean out the feeder channel. Sometimes loose dirt or a scrap of paper will find its way in front of the scanner lens. A can of compressed air will usually do the trick here unless it's a smudge of some sort in which case it will need to be cleaned directly with a soft cloth.

Posted on Nov 16, 2009

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if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

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