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Nuvi 350 - intermittantly loses the satelites and is useless. Have updated software and re-set the unit to factory defaults. Still, works sometimes, sometimes it doesn't. Am extremely frustrated as it seems to do it on trips out of town. Afraid if I send it in they will fire it up and it will work, send it back saying nothing wrong with it. What should I do?

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I have a Nuvi 350 and have never had this problem. I know this doesn't answer your question, but it sounds like a technical issue with your unit.

Posted on Jul 08, 2008

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I had the exact same problem with my 1300. Even used the word "useless" to describe its functionality. After every software update and reboot, etc. the signal strength never improved, even on a clear day with the unit outside my vehicle. Unfortunately, the only solution offered by Garmin online support was to return it. Email them and describe your problem, and they should give you a Return Material Authorization number and instructions. Haven't gotten mine back yet, so I can't tell you if they really fixed it or not.

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http://www.sharc.net/gps_antenna_repair.htm


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You have a software problem with your NUVI . I recommend you to reset [ restoring default factory settings ] your NUVI

To reset your NUVI , please follow one of these procedures :

1:Turn the Nuvi on.

2:Touch the tools icon on the main screen. The tools icon is represented by a wrench surrounded by a blue circle.


3:Touch the "Settings" icon which appears as a wrench.

4:Push the "Restore" button at the bottom of the screen. A confirmation message will appear asking to confirm restoring the Nuvi to factory settings. Push yes to restore the factory settings
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Try this for hard reset .

Turn off Garmin device. Press down on bottom right corner of the touchscreen [ Don't let go ] , and then power on the GPS unit. You should be prompted whether do you really want to erase all user data, or asked if do you really want to start up in maintenance mode. Press “Yes” to reset (warning: all data will be erased and lost, so backup before proceeding) or enter maintenance mode.

After that you can try again with updating .

PLEASE DON'T FORGET TO RATE !

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3 Answers

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1:Turn the Nuvi on.

2:Touch the tools icon on the main screen. The tools icon is represented by a wrench surrounded by a blue circle.


3:Touch the "Settings" icon which appears as a wrench.

4:Push the "Restore" button at the bottom of the screen. A confirmation message will appear asking to confirm restoring the Nuvi to factory settings. Push yes to restore the factory settings
............................................................................................
Try this for hard reset .

Turn off Garmin device. Press down on bottom right corner of the touchscreen [ Don't let go ] , and then power on the GPS unit. You should be prompted whether do you really want to erase all user data, or asked if do you really want to start up in maintenance mode. Press “Yes” to reset (warning: all data will be erased and lost, so backup before proceeding) or enter maintenance mode.

PLEASE DON'T FORGET TO RATE !

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1 Answer

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3 Answers

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