Question about Kenmore 63793 Convection / Microwave Oven

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Replaced light bulbs and came on and the whole microwave went out

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You may get lucky and it's only a fuse, but I doubt it.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video showing how to remove a typical over the range grille in a couple of minutes.

Otherwise, I suspect a board problem. We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid with a one-year repair guarantee.


At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

If you prefer, you can order a new lower circuit board from the Sears Parts Direct Web site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

What you'd send.
replaced light bulbs and came on and the whole - microwavesvc_15.jpg

Posted on Jan 02, 2011

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