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Got a new system on my network running Vista. My HP photosmart C6180 runs fine on my laptop running XP but the software doesn't work manually with the new machine and Vista and when I try to find it on a set-up screen it doesn't even list it. Please tell me I can use this printer with Vista

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Go to your printers manufacturer's website and look for it's 'support' or 'download' area. You will need to download driver updates if they are available for your printer for it to work with Vista.HP's website is very easy to use and navigate. I had to do the same thing (I have an HP F4135 all in one) when I updated to Vista. Hope it helps!!

Posted on Jul 08, 2008

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01705280&lc=en&dlc=en&cc=us&lang=en&product=1153494

These instructions will help you install the HP software in Windows XP - make sure you choose the FULL driver install (explained on the link). The basic driver does not provide any HP scanning software.

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HP C6180 will not print a PDF document, causes paper jam.


The problem is an incompatibility between Adobe Acrobat and HP Photosoft software... the solution is to stop using Adobe Acrobat software as your primary PDF reader... to see why and what is the alternative continue reading...

I had several Windows XP laptop/netbook/desktops running on my home wireless network perfectly. Then I had to replace the desktop with Windows Vista, and that's where the problems started. Despite updating the HP driver software, the Photosmart printer would not work with the Vista machine unless it was physically connected through the USB port. But this solution created a new problem with the wireless XP machines, they would now cause a print jam every time I printed a PDF. I had Acrobat Reader on one machine and Acrobat Pro on the other. Any other file format would print fine... I could print a PDF from within Adobe Photoshop... and re-installing the old HP driver software eliminated the problem (but then the Vista machine wouldn't print anything)... thus the problem had to be Acrobat.

With the newest updated HP software in place I uninstalled Acrobat Reader and installed a freeware readers. THE PROBLEM WAS SOLVED. I tested three and all printed PDFs to the HP Photosmart printer with no problem. I tried Adobe Acrobat again, and it jammed. These freeware PDF readers are all small and fast compared to Acrobat which is big, bloated, and slow.

My suggestion is to use Foxit, which is the easiest and fastest, and seemes to work as a plugin with all the browsers (IE, Firefox, Chrome). You can get it from trusted sites like CNET ( http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html ) or from the company ( http://www.foxitsoftware.com/pdf/reader/ ).

BTW, I do maintain Acrobat Pro on one machine because of the advanced features I use, but I configured it to not be the default PDF reader and print through Foxit on my home network.

By the way, ANYONE WHO SUGGESTS CONTACTING HP SUPPORT ABOUT PRINTERS THIS OLD IS BEING LAZY OR NOT PAYING ATTENTION... HP WON'T HELP UNLESS YOU PAY FOR THE INCIDENT, AND THEN THEY TELL YOU TO DO THE OBVIOUS (i.e., install new drivers) WHICH DOESN'T WORK, WHEREUPON THEY WILL SAY IT'S NOT AN HP PROBLEM BUT THE "OTHER GUYS" PROBLEM. Many people have played this game with HP before so don't waste your time and money expecting a different result.

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Hi

You can download the software as per the operating system, click Download link.

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Click on the the Download only button in the webpage and save the file , then run it to install the software for C6180

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Please Don't Forget To Rate "FIXYA" Me For The Help
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