Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)
I have attempted to reset my SBG900 multiple times now, because I need to reset all of the security things. However, every time I press a toothpick or pushpin into the reset button hole, the modem doesn't reset.
I was reading another solution on here about the SBG900 (http://www.fixya.com/support/t346868-wep_key), in which the person who answered describes what would happen to the lights when the modem is resetting. What happens when I attempt to reset mine, however, is that none of the lights go out. I hold the button for thirty seconds, and about three seconds after letting go, the lights finally start going off. The middle three stay lit for a few seconds, and then all of the lights go off. Then everything starts coming back on.
But even once this has all happened, the settings for my network have not changed. It still has the custom name I gave it and it still has the security settings that I am attempting to reset.
Does anyone have any idea how to get my modem to reset? Thanks for any help you can provide!!
Did you try the reset with the cable and ethernet cables disconnected?
Posted on Aug 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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