Question about Singer CE-100 Futura Computerized Sewing Machine

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Same problem as everyone else. Says, check usb connection. HELP!

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Make sure you're plugging the USB cord into the BACK of your computer, not a front USB port or a USB hub. Only the USB ports on the back have enough power normally to handle what the embroidery machine needs-a PC trick that Singer tends not to know.

Posted on Apr 04, 2011


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I need more information to answer this question. Is this a error message on your computer screen? Or on the machine? I know Singer Futura machines require a USB cable connection to work; check USB drivers are installed properly on the compatible version of windows as well.
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Connection error, check usb cable....

This may sound silly and I am not trying to be a smarty but mine does that quit a bit and it always because I don't have the on switch on when I pull up my soft ware and if the cord you bought is to long it will not work I suggest only because i do this frequently go back to the original cord hook it up turn it on then pull it up on your computer

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Futura software says machine isnt connected

Go to the Singer website and down load the driver for your machine.

Mar 30, 2013 | Singer CE-200 Quantum Futura Computerized...

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I keep get a connection error. Ck that USB cable is connected and the power switch is on. Each time it comes up. Help

Make sure you have the USB plugged into the back USB ports on a desktop computer and try each of the different ports on a laptop computer. What Singer doesn't tell you (and probably isn't aware of) is that the back ports provide more voltage than the front ones (and is also true of certain ports on your laptop). The USB cable and your computerized sewing machine require more voltage than the other ports allowed.

Give this a try-it should do the trick.

May 01, 2011 | Singer Quantum XL-1000 Computerized Sewing...

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I keep getting a connection Error Message. Please Check that USB cable is connected and power switch is turnedl. I just upgraded to a new computer from and older model computer

Make sure you're plugging the USB cable from the machine intoa USB port in the BACK of your computer, not one of the front ports or a porton a USB hub. The cable and machine need more power than most of those portsprovide, a technical detail that Singer doesn't realize. If you're using a laptop, keep trying different USB ports until you find one that works. Good luck!

Apr 29, 2011 | Singer CE-200 Quantum Futura Computerized...

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CE100 (4 years old). I purchased Hyperfont, photo stitch and autopunch. Why should I have to pay $100 just because I purchased a new computer. I have the same problem as everyone else. Says, check usb...

Make sure you're plugging the USB cord into the BACK of the computer, not a USB port in the front of a USB hub. I found out from a PC guy at work that the ports in back have more power than those others and the USB cord for this machine probably needs more power. Had the same problem for months before he was able to help me-Singer doesn't have enough PC knowledge to know. Good luck!

Dec 31, 2010 | Singer CE-100 Futura Computerized Sewing...

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Can't read my disk that I read in the sewing machine. Want to combine words and designs to put on my machine and embroider it.

What software are you using? You need to read the disk back to your PC in Disk Manager (VIP, 3D or 4D software) or use the input/output of Embird, if that is what you have. The disks that are used in the Designer 1 are not able to be read directly by a PC in Windows Explorer because they are in sewing machine language, not PC language. You can combine designs and lettering on the Designer 1 machine, without having to use PC software at all. Let me know if you need help with this.

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