Question about HP Officejet 5510 All-In-One Thermal Printer

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My Office Jet 5510 copies in color, however, it prints only black when printing from the computer screen. Grayscale is not checked under printer preferrances. I'm connected by USB cable and have done troubleshootings. Using MS Windows 7, 64 bit OS. I do not have the setup CD. Tks.

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  • bosort Dec 31, 2010

    Thanks for your reply. Those steps were previously taken. Seems my printer is over 8 years old according to an HP rep. Apparently I could not download new drivers from the HP site. I think it best I withdraw this problem and shop new printers. I appreciated the help.

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Following are some of the tips, which you must follow while you are using a printer with Windows 7 system.

Ensure that the cables are properly connected; you need to ensure that your printer is properly connected, and plugged in, and also the cable is accurately connected to the computer as well.
Check the power; make sure that the printer's power is switched on, ensure that all the computer necessary computer components are also turned on.
Make sure that the hardware is properly plugged in, and also turned on. Apply troubleshooting.
A troubleshooter is a tool, which is generated automatically and which can easily fix the problems that occur with your system.
Thus, if you are coming across different issues related to your printer, then you can consult the troubleshooter.
You require driver applications to run your hardware devices.
Make sure that the drivers are not outdated, corrupt, or incompatible, resulting in disrupting the communication between the printer and the computer.
Always make sure that you are making use of the most recent and latest device drivers, and also that are compatible with your system requirements and specifications, as this can be extremely useful in resolving printer issues.

Posted on Dec 31, 2010

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