Question about Epson Stylus Photo R340 InkJet Printer

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My Epson R340 refuses to function after a paper jam was cleared. The message received was: "General Error. Delete all print jobs and turn the printer off. Remove any foreign objects from inside the printer. After a few minutes, turn the printer back on." I tried that (several times) with no success. The error message re-appears, and the manual advises contacting Epson. Before attempting that, can anyone make an alternate suggestion?

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Hello.

Yes ... there is an Epson Service utility. It's software that you download and run that could solve the problem that you are experiencing. Here's the link:

http://www.ssclg.com/epsone.shtml

Scroll to the bottom of the screen an select "I agree with all above statements ...". Save the file to your desktop. Then, run the file.

Hope this resolves your problem.

Posted on Dec 31, 2010

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Posted on Jan 02, 2017

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