Question about Dell 948 All-In-One InkJet Printer

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I have a dell 948 all in one printer, clear paper jam then press check. There is no paper jam. I have follow instruction and site recommendation, ran printer software, problem still exist, please help

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This is a known issue with Dell all in ones.

It's a problem with the power supply inside the unit.

If you were in the middle of a print job, though, and it jammed, do recheck as I've been caught out
with a paper jam where a tiny partical of paper was doing the jam. Look carefully before contacting Dell support.

Posted on Dec 31, 2010

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2 Answers

My Canon Pixma MP600R insists that paper is jamed in machine, despite the fact that jam has been cleared and paper is being ejected when machine is switched on


The simplest thing would be to try unplugging the printer from the power source. Let it rest for 5 - 10 minutes then plug back in to the power supply and see if that resolves the problem.

If not you are going to need to do a thorugh inspection to verify that all paper remnants have been removed.

The following is for the MP600:

Issue: ERROR LCD: The paper is jammed. Clear the paper and press [OK].
Solution: Removing paper jams MP600


Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top
Paper jams inside the printer

  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.


Trust this is helpful.

Dec 10, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

How do you get paper un jammed


Read this Dell document, select Paper Jams:


http://support.dell.com/support/edocs/systems/prn948/en/en/d0e10686.html#clearing-paper-jams

http://en.community.dell.com/support-forums/peripherals/f/3528/t/18915009.aspx


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

Thanks, Joe

Nov 13, 2010 | Dell 948 All-In-One InkJet Printer

1 Answer

Dell 948 keeps jamming under the cartridge carrier. i keep clearing it but it jams every time I print.


Clean the carriage rail. This is the round chrome piece that the carriage assy that holds the cartidges rides on. Use a paper towel that is slightly moist.
Be sure to not force anything. Unplug the printer after you get the carts in the middle. Move them to one side and clean and then move them to the other and repeat.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

Thanks, Joe

Nov 10, 2010 | Dell 948 All-In-One InkJet Printer

1 Answer

Paper jam


Make sure there are no bits and pieces inside your printer. You can check this by opening your printer cover and checking the 'cartridge run-way'. If you can't find anything unplug then replug your printer.

Mar 15, 2010 | Dell 948 All-In-One InkJet Printer

2 Answers

Clear Paper Jam message on my Dell 948 nAll in One


press cancel button,, for 30 seconds, it will reset, either, press, on/ off button once.

Jan 17, 2010 | Dell 948 All-In-One InkJet Printer

1 Answer

PAPER JAM INDICATOR WONT CLEAR. NO VISABLE OBSTRUCTIONS AND HAVE DONE ALL TROUBLE SHOOTING FROM DELLS SITE.


remove the back door and make sure evey thing is properly put back in place and unplug the printer and plug it back in after 2 mins. otherwise call the manufatuer and get it serviced.

Jun 28, 2009 | Dell 948 All-In-One InkJet Printer

1 Answer

5110 ERROR ON PIXMA PRO 9000


Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
Solution: Removing paper jams MP800R / MP830 / MP530

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer
ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
  1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
  2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

    05sj00147_03.jpg

  1. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note: Be careful not to touch the components inside the printer.

  2. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  3. Load paper back into the ASF.

  4. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Paper jams inside the printer
  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.

  3. Open the rear cover to check if the paper is jammed.

    05sj00147_04.jpg

  4. Pull out the cassette and check if the paper is jammed inside the cassette area.

    05sj00147_05.jpg

  5. Stand the printer with the rear side down, holding the document cover.

  6. Press the tabs together and pull the green cover toward you.

  7. Check if the paper is jammed.
    (If you were not doing Duplex printing, you do not have to follow this procedure.)

    05sj00147_06.jpg

  8. Close the green cover and place the printer back to a normal position.

  9. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  10. Load paper back into the ASF or cassette.

  11. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.
Thanks

Thiru

Jun 17, 2009 | Canon PIXMA MP830 All-In-One InkJet...

3 Answers

Printer 948 false paper jam


Tonight, I fixed my neighbor's Dell 948 printer with false paper jam.

After you lift open the top, look below the shiny bar that the Print Head slides left/right on. You'll see a row of 8 tiny rollers. In between the middle two rollers (rollers #4 and #5 from the left), look for a small plastic tab sticking up between them. Touch this tab with the tip of a ball-point pen to see if it pushes down. If it does, then push the "checkmark" button on the control panel.

That's what I did to fix my neighbor's printer.

Sincerely,
John

Jan 05, 2009 | Dell 948 All-In-One InkJet Printer

1 Answer

Paper jam followed by printing pics


just check to see if there is any obstructions were the paper is going through, unplug printer cables, press power button for 20 seconds without any cables connected, it will refresh printer memory, connect cables back,try photocopy, if nogo, printer fualty

Nov 04, 2008 | Dell 948 All-In-One InkJet Printer

1 Answer

Dell AI0 926 All in One shows Clear Paper Jam with no paper in it.


I put my hand inside and found something clicked just below the right of the first two rollers. THen it worked i think whatever clicked must have gotten stuck but i dont know why

Oct 05, 2008 | Dell 962 Photo All-In-One InkJet Printer

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