Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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The vacuum only works when it is set up for using on carpet, the moment I put it upright to use the attachment is shuts off. When I turn it on nothing happens, but if I put the head down to start vacuuming then it turns on. I don't see any clogs in the hose.

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5 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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  • 4 Answers

SOURCE: Suction

Might be the hepa filter needs cleaning? This is located in the housing on the side of the cleaner at the bottom (see your manual to find it). It is a big spongy ring which Dyson say you should remove once a month and wash in warm water. Dry off and replace in cleaner when completely dry. I've found this works and the suction is like that of a new machine!

Posted on Dec 19, 2007

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SOURCE: Dyson won't go back into upright position to engage suction

The dyson.com website had a solution for this particular problem. Just press in a button in the area around the right wheel while lifting the rear of the vacuum up. This allows the base to roll forward enough to go back into the upright position. I did this and it worked. All fixed.

Posted on Jul 09, 2008

  • 1 Answer

SOURCE: Suction loss when handle is tipped back to clean carpet

Ours did the same thing. I cleaned the filter and canister thoroughly. It needed to be cleaned, but that didn't fix the problem. I removed the plate under the carpet brush bar (three quarter-turn screws) and removed all hair, lint and threads from the rollers and brush. THEN my husband found the real problem: a piece of flexible hose running from the head into the hose (on the left side when behind the vacuum) was completely clogged. The hose will detach from the head, and you can remove debris. Once that clog was removed, the hose easily re-attaches, and we had great suction once again.

Posted on Feb 14, 2009

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SOURCE: motorized brush bar not turning on Dyson Vacuum

Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.

Posted on Oct 04, 2009

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1 Answer

Why does The beater bar on my hoover continue to run in the upright position?


Hi there! Some vacuums do not come with the feature that automatically shuts the brushes off when in the upright position.. If your unit is like this, be sure to put the vacuum on the highest setting when using the hose. Also, because the brush-roll continues to spin, avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool use. Hope this was helpful!

Jul 21, 2014 | Hoover Vacuums

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How To Attach Carpet Shampooer To Your Kirby Generation 4 (G4) Upright.


Hello,

This is an excellent, easy to follow video presentation of attaching the carpet cleaner to your Kirby Generation 3 Upright Vacuum Cleaner. Please note that the model being used in the video is a newer model named the Sentria, but the process of attaching the carpet extractor attachment is identical on the Kirby Sentria and the Kirby Generation 4. The only major difference is that the Generation 4 does not have the lever that extends out to turn the belt to off. On the Generation 4 this is dont by turning the entire white square with the Kirby logo on it in the front of the vacuum cleaner.

Please feel free to ask for a repair clarification if you have a question on how to attach the carpet shampooer. I'm always, more then happy to answer any follow up questions there may be.


Instructional Video On How To Attachment Carpet Shampooer To Kirby Generation 4 (g4) Vacuum Cleaner:
http://kirbywhq.powweb.com/videos/Carpet_Shampoo.mov


I hope that this helped you change your Kirby into a carpet shampooer. I you found this video helpful, please rate this Tip as helpful by clicking the Thumbs Up Icon. I really do appreciate it, thank you.

Chris J.

on Mar 21, 2010 | Kirby G4 Bagged Upright Vacuum

Tip

How To Attach The Carpet Shampooer Cleaning Attachment Kirby Generation 3 (G3).


Hello,

This is an excellent, easy to follow video presentation of attaching the carpet cleaner to your Kirby Generation 3 Upright Vacuum Cleaner. Please note that the model being used in the video is a newer model named the Sentria, but the process of attaching the carpet extractor attachment is identical on the Kirby Sentria and the Kirby Generation 3. The only major difference is that the Generation 3 does not have the lever that extends out to turn the belt to off. On the Generation 3 this is dont by turning the entire white square with the Kirby logo on it in the front of the vacuum cleaner.

Please feel free to ask for a repair clarification if you have a question on how to attach the carpet shampooer. I'm always, more then happy to answer any follow up questions there may be.


Instructional Video On How To Attachment Carpet Shampooer To Kirby Generation 3 Vacuum Cleaner:
http://kirbywhq.powweb.com/videos/Carpet_Shampoo.mov


I hope that this helped you change your Kirby into a carpet shampooer. I you found this video helpful, please rate this Tip as helpful by clicking the Thumbs Up Icon. I really do appreciate it, thank you.

Chris J.

on Mar 21, 2010 | Kirby Generation 3 Bagged Upright Vacuum

1 Answer

This vacuum is not picking up anymore when used as an upright, however it does still work very well when using the hose and attachments, I have looked at the vacuum but I cannot figure out where the clog...


Is the brush rotating?
Have you turned it over, taken off the bottom plate and cleaned it out?
Is the belt in good shape or does it no longer rotate the brush?
Is it on the proper floor/carpet setting for the surface you are cleaning?

Try these as they usually repair most vacuum issues of this type.

Apr 15, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The brush turns when the vacuum is lifted up, when set to carpet it suctions down so hard the brush stops spinning. The belt is not broken and I have cleaned out everything I can see.


Hi there,
Over time your belt stretches between 10% & 25% and once it stretches like this it will only run ok when there is no resistance. As soon as you put the belt under load (ie carpet) there is not enough tension to keep the brush turning. What you need to do is fit a new belt and all will be good again.
If you need parts I would recommend nelson vacuums or vacuumspot if you are in Australia.
If this has been a helpful answer for you please take a moment to give me a comment or a testimonial.
Happy Vacuuming :)

Dec 09, 2010 | Hoover Tempo Widepath Upright Vacuum -...

1 Answer

Need to squeege water out of wet carpet how do I


The squegee attachment is for bare floor use only and will not work on carpet. use machine without attachment.

Apr 13, 2010 | Hoover SteamVac F5914-900 SpinScrub...

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How do I shut off brushes when using hand attachments? The brushes continue to move, even on the highest setting, where it damages the carpet.


i dont have the vacuum and manual doesnt say anything but most vacuums shut the brush off when the handle is in the up position make sure of that and if something is broken there is a two yr warranty for thoes i saw.. good luck.

Apr 17, 2009 | Hoover U5450-900 Windtunnel Supreme Bagged...

2 Answers

Problem with use on carpet


Very professional and useful account there of the problem and investigation so far! Unless you've got evidence that your machine is damaging the carpet, I'd be inclined to put a new belt on and see if that fixes it. Carpet makes the beater/brush roller much harder to turn than bare floor does, and this can be enough to start a loose belt slipping (after which things don't naturally improve themselves). A.

May 01, 2007 | Hoover Company Wind Tunnel U53019 Upright...

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