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Had a zune which malfunctioned. best buy replaced it .I charged it nad synced it with my music library but now all I get is a black screen....help

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  • Tillerx4xjoy Apr 12, 2009

    i charged my zune and as soon as i tried to sync it, it goes on black screen and now does not respond

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Sounds to me like either your PC configuration is causing major problems with any Zune, or that one of your individual songs is causing a corruption. Do you use Limewire music service? If so, you likely have one or more files that has a hexadecimal code in the comments section of the ID3 tag, and this is throwing your player out of whack. Limewire isn't the only music service that does this, but it certainly is a principal offender.

What is the model number of your zune, and what Windows OS do you have?

Reset your zune, and see if it functions normally, and also go to the Zune website for other troubleshooting methods.

Posted on Jul 08, 2008

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How to put music from my laptop to my zune 30gb


Importing Content to Zune Software
Zune software provides several options to import content. By default, Zune software automatically imports content that is downloaded to the following folders:
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Zune software monitors these folders for the current user as well as the folders designated for All Users. When content is downloaded to any of these folders, it is automatically imported to the Zune media library.
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Q can my zune get pre existing music and mp3 from my pc files on it? i have several cds and mp3s i downloded for my last mp3 player and i wanted to know if they can be put on my new zune through the zune...


1) Insert the CD that comes with your zune.
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Ok, so I just recently had this same problem. I m not gonna lie, I dropped mine and only the back light came on. but, I did a hard reset which is back key, and up key at the same time. then it wouldnt even play music. So I attached it to my laptop to let it sync with my zune. then I charged it. And put it in "deep sleep mode" which is back button and down on the directional pad. after that i turned it on, and started hitting some random keys. And now it works, except I dont know what song is playing till i hear. But it will buy me time at least. best of luck.

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Power sources that are supported loadTOCNode(2, 'moreinformation'); To charge the battery in your Zune device, you must connect the Zune device to one of the following supported power sources:
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1 Answer

Had a zune that malfunctioned. best buy replaced it. I charged it and synced it with my music library but now it qon't do anything...black screen....help


Sounds to me like either your PC configuration is causing major problems with any Zune, or that one of your individual songs is causing a corruption. Do you use Limewire music service? If so, you likely have one or more files that has a hexadecimal code in the comments section of the ID3 tag, and this is throwing your player out of whack. Limewire isn't the only music service that does this, but it certainly is a principal offender.

What is the model number of your zune, and what Windows OS do you have?

Reset your zune, and see if it functions normally, and also go to the Zune website for other troubleshooting methods.

Jul 08, 2008 | Audio Players & Recorders

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uhm i think i may have found your solution, that is if your using limewire or some client of the sort, i synced my zune while the program (limewire) was on and downloading music and i had the same problelm you did so i simply deleted all my music and put it back on the zune while limewire was off and now it works fine, i have an 80 gig btw if that matters

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