Question about Office Equipment & Supplies
You may not be able to see the piece of paper that is jammed in the rollers as they may be hidden from view. Some printers HP Photosmart have a removable panel on the back side of the printer that allows you to get to the rollers. The paper may be just a small piece blocking the paper sensor, or it may be a crumpled up sheet that is partially hidden by the rollers. Other printers may requirw you to remove the outside case in order to get to the rollers. Look closely at your printer and determine the best way to get a view of all the rollers, but the paper sensor is being blocked.
Posted on Dec 30, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 29, 2012 | Kodak Office Equipment & Supplies
the sheets of paper from the feeder.
2. Try to reach for the paper jam.
3. If paper jam can't be reached, open the printer cover to access the cartridge area. You may be able to get a better hold of the paper jam in the cartridge area.
4. Remove the paper jam and make sure not to tear or leave any torn piece of paper in the printer.
When paper jam is clear, try to print
a document again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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