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Printer light for paper jam comes on. I've tried to do everything to fix this! There is no paper in it! HELP, I need my printer!

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You may not be able to see the piece of paper that is jammed in the rollers as they may be hidden from view. Some printers HP Photosmart have a removable panel on the back side of the printer that allows you to get to the rollers. The paper may be just a small piece blocking the paper sensor, or it may be a crumpled up sheet that is partially hidden by the rollers. Other printers may requirw you to remove the outside case in order to get to the rollers. Look closely at your printer and determine the best way to get a view of all the rollers, but the paper sensor is being blocked.

Posted on Dec 30, 2010

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Posted on Jan 02, 2017

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I've got a 4 by 6 photo paper jam in my Lexmark S405 all-in-one printer.


Please follow the steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Try to reach for the paper jam.

3. If paper jam can't be reached, open the printer cover to access the cartridge area. You may be able to get a better hold of the paper jam in the cartridge area.

4. Remove the paper jam and make sure not to tear or leave any torn piece of paper in the printer.



When paper jam is clear, try to print a document again to verify that the problem is fixed.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Sep 01, 2011 | Lexmark All-in-One Printer with PictBridge

2 Answers

Please help with cannon PIXMA MP150 printer problem, when trying to print, It reads that paper is jammed but I've checked several times and no paper is jammed. Printer will not print due to this...


Hello and Welcome to FixYa!

Paper jam means their may be small bit paper jam in side
, actually there are some "micro sensors" that detect a paper jam. There will be tiny piece of paper inside those sensors, thus tripping the sensor and paper jammed keeps coming up.
To solve this first of all Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder
, If you become sure that now really there is no paper, dust or foreign objects then Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any Canon Printers service provider.

I hope this solution helps you
Thank you for using FixYa!

Aug 04, 2011 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

MP160 E3 paper jam error, when it's not really a paper jam. Help!


Small pieces of debris can stop your printer in its tracks.
Take a flashlight and look to see if you can find anything and then remove it.

Get "canned air" at any computer or office supply store and blow out everything you can in the printer. You may be amazed at what comes out.

Nov 06, 2009 | Canon PIXMA MP160 All-In-One InkJet...

4 Answers

Dead Canon Printer MX310


Reset the printer by turning it off, then turn it back on.

if this doesn't solve the problem theres probably a paper jam, even a very small part of paper can cause the jam or it can be caused by pretty much anything thats not supposed to get inside the printer.

here are my instructions for clearing paper jams:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it byholding it with both hands and pulling firmly. The goal is to keep thepaper from tearing. If several pieces are jammed together, try pullingout the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Dothis step especially if the jam message comes up repeatedly without anyobvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner orink cartridge and paper trays, close any doors you opened and turn theprinter back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Loada piece of thick paper, for example photo paper and press the resumebutton (may be diffrent button on diffrent models) a few times to theprinter picks up the paper and puts it through the machine.



Here is what canon suggest:

Remove the paper following the procedure below.
(1) Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.

If the paper tears and a piece remainsinside the machine, turn the machine off, open the Scanning Unit(Printer Cover) and remove it.


Be careful not to touch the components inside the machine.

After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on.

bullet_s.gif If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.

(2) Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step (1), all print jobs in queue are canceled. Reprint if necessary

Also, have a look at what other people have said/ done with the same problem:
http://www.fixya.com/support/t159885-error_code_6000

Jul 18, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Phaser 6110 - red light on, not printing


Just had user with same problem. Printer status = paper jam but no paper in feed path therefore suspect paper pick up problem. Asked user to take out paper tray and turn paper in tray over. This solved problem.
So possible fix = turn paper over or try different paper.
If printer is old try cleaning pickup roller. My users printer had only done 227 pages.

Sep 11, 2008 | Canon PIXMA® MP530 All-In-One Printer

2 Answers

Paper jam


There could be a tiny piece of paper blocking the paper path or sensor. See if you can find any.

Jun 30, 2008 | HP LaserJet 1200 Printer

1 Answer

Paper jam message


Richie, I ve had the same message and was wondering why: You have to open the printer.You will find rest of paper near the left side gear wheels(where powercord is pluged in) which cant be seen from outside. Another point is that the encoder strip (foil paralell to printhead belt) might be out of position. The jammed paper hamight had pushed the encoder out of position. the encoder strip has to be fixed upon the printhead.

Sep 20, 2007 | Brother MFC-440CN InkJet Printer

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