Re: Paper jams every time I try to print something
2 possible solutions. 1 The paper itself. Check that the paper tray
is not overfull. this can cause multiple sheets to feed through. Also
make sure that you use good quality paper suitable for the particular
type of printer. Always keep the paper dry Damp (not wet) paper will
also cause the sort of problem you describe. another good reason for
not keeping to much paper in the paper tray. Paper will keep better in
the packet than in the tray. Always store the paper in the packet in a
warm dry place. I keep mine near a radiator and away from the Air con.
The printer driver. Download the latest driver for your printer from
the manufacturer and update the printer driver, via the control
panel/printers. If you don't know how to do this you can simply
uninstall the printer and then install it again using the new printer
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try using regular paper on unit as specified by Samsung. If that does not resolve the issue then the hassle lies with the paper feed mechanism. Often a good cleaning of all the rollers in the path can take care of the issue.
Check the FUSER, I think your exit sensor is bad.
If you open the rear door, look inside where the paper starts to come out of the printer, you should see a small lever that triggers the PAPER EXIT sensor. It might be hard to see. If it is not broken, you need a new FUSER.
. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.
There is a part of the printer that looks like a roller (sorry I can't remember the name now) but you may know it. It rolls over the papers to pick one at a time and forward that to the printing segment. If you can reach it, try (gently) to adjust it into place (or normal position). It probably rotated half cycle or so when you forced the paper out. It needs to complete the cycle in order to tell that there is paper. I am using experience from laser printers so bear with me. But that's what usually causes such problems after **** occassions.
I just had the same problem, tried everything and resigned myself to buying a new one.
I was about to throw the thing when I saw the Card backing of an A4 Pad.
I thought I have nothing to lose so forced this through the machine and Bingo. It cured it.
These are basically throw away printers. But you might try checking the paper path. There are small plastic "arms" that guide the paper as its picked up and goes throught he printer. Sometimes one of these may get stuck in a position that makes the printer think there is paper in the path somewhere.