I usually know this is what most people do but have you followed the instructions on how to connect the controller to the PS3?
Basic steps are as follows:
Plug the controller w/ cable into ps3.
Turn on Ps3
If automatic pairing doesn't occur press the PS3 button and it should sync.
If it is brand new the batteries might be discharged and you will have to wait for them to charge up, i'd suggest a full charge (30-40 minutes sometimes) for best results.
Did you buy a PS3 controller or accidentally buy a PS4 controller? There can be a difference in wavelengths and design that is very important (beyond that they are two different versions and two different prices).
Did you buy it used, pre-owned or new? This will dictate the possible past issues had by previous owners and why it was being sold, or that you can get a new one with receipt to replace this defective one. (I say used and pre-owned as two different categories more to cite sources of vendor than actual conditions. Used would be by a friend or a non-business entity and a Pre-Owned would be by GameStop or the like who is sort of known to not accept broken devices).
Also as a last resort, on the bottom of the controller near the warrenty sticker is a small hole, stick a pin in there and hold it for 5-10 seconds. This will reset the hardware. Try the above steps again. If all else fails contact Sony CS as they are the only ones who could know whats going on... beyond a third party electronics store.
Hope any of this helps!
Jun 07, 2014 |
Sony Playstation 3 (PS3) Console