Question about Seagate FreeAgent Go 320 GB USB 20 Hard Drive

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This hard drive was hooked up to my Sony desktop via the supplied USB cable... I then wished to unplug the hard drive but it said it could not shut down the hard drive so instead of just unplugging it I reached down and pressed in on the desktop power button and turned off my desktop first before I unplugged my hard drive.. When I had restarted the desktop I also needed to again view items which were on the seagate 320 external hard drive... BUt when I plugged it in my computer told me that the drive would have to be reformatted before I could use it... It only showed as a lettered drive but never came up with the Freeagent name as it has always done before... I need to be able to retrieve the info on this drive.... is there any way to do this ?? Has anyone heard of others having problems with the Seagate 320 Freeagent external hard drives ???

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There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Posted on Dec 31, 2010

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Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
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My laptop crashed while the external drive was hooked up by usb. Had to shut both down. Now the hard drive will not show up on any computer as it did before and cannot be opened to be viewed. I need the...


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I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


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  5. Turn on computer
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If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

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