Question about Canon MultiPASS MP730 All-In-One InkJet Printer

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Wrong cartridge is appearing on the screen of my multi-pass F30 printer. I took out all the cartridges and replaced them with new ones and wrong cartridge is still appearing on the screen and I can't print anything.

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If the message appears even with new cartridges it means that either the connection between the smart chip on the cartridges and the printer's processor is not functioning properly or the processor itself is faulty. This connection passes thru 4 mechanical connectors: cartridges - print head and printhead - carrier thru pin array, carrier - data cable and data cable - mainboard thru ribbon cable connector.
To find out which you must clean and check all the connectors. The first 2 are easy - just remove the cartridges and the print head and clean them: the contact plate with a rubber eraser, the pin array with a q-tip soaked in rubbing alcohol. For the second 2 you will have to dismantle the printer and access the carrier, take out the ribbon cable out at both ends, inspect it for breaks, clean the contacts with a rubber and reattach it firmly. If after all of that you still get the error then the processor is faulty and the printer is dead - replacing the processor would cost more than a new one.

Posted on Dec 31, 2010

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Posted on Jan 02, 2017

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1 Answer

Have a Canon Multi Pass F50 that keeps saying "wrong cartridge".. I did clean head with many clean water baths. I got a 10 second successful page print and then the error message again. I have...


Hi

This is not head problem my dear this is cartridge problem, that your cartridge in not genuine, take the new cartridge in nearest canon showroom, because duplicate cartridge make this "error".


Cheer

Jun 20, 2011 | Canon Office Equipment & Supplies

1 Answer

"wrong cartridge" message appears, new


It could be due to "waste tank full" alarm; you may need to reset the waste tank counter.
I found a reset sequence for a MP730 printer in this website that works for F30 and F50 as well. Try:
Resetting the Waste Ink Volume Counter

1) Enter SERVICE MODE.---
By pressing Menu-Copy-#

2) Select TEST MODE.
3) Select [8] PRINTER TEST in TEST MODE.
4) Select 3. [EEPROM CLEAR].
5) Select 0. [INK COUNT].
6) Press the [OK] key.
7) Press the [Stop/Reset] key (returning to the state of 3)), and then press the [ON/OFF] key.

Skip step (6) since there is no [OK] key on F30 or F50 printers.

Feb 24, 2011 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Weong cartridge error on my LCD screen--I cleaned


Wrong cartridge error is a problem with the printhead, needs to be replaced. Qy6-0064-000, aprox. $40.00

Jun 22, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Help me please


well..is it a direct replacement cartridge?

did you run a clean and alignment after installing the new one?


Also, more printer resources are here

Aug 21, 2008 | Canon SmartBase MPC400 All-In-One InkJet...

2 Answers

Wrong cartridge messsage


Hi, Please follow :
1. Reseat F30 / F50 print head 2. The Print Head may need replacing - F50 3. Press ON/OFF switch to reset the multifunction device 4. The F50 may require repair

You can see exactly how to perform these steps with pictures at this link

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=6324

Go to this link if you are unable to find the"Wrong Catridge" link
then you need to type "wrong cartridge " in the small search box on the website.
If the website asks you to select
"Category.=Multifunction"
"Product Type =Inkjet"
"Model= Multipass F50"

Cheers

Jun 04, 2008 | Canon MultiPASS F50 All-In-One InkJet...

4 Answers

Wrong Cartridge Error Message


I have same problem.Please let me know if u find an anser

Feb 10, 2008 | Canon MultiPASS F50 All-In-One InkJet...

1 Answer

Color Cartridge


If a Cartridge looks OKAY, it doesn't mean it is OK. You can not say it is ok. Turn out from the printer and install a new one then continue.

Sep 19, 2007 | HP PSC 1610 All-In-One InkJet Printer

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