Question about Saniflo SaniPlus-Round SaniPlus Macerator Toilet with Round Bowl

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The SaniPlus toilet was just installed in my basement about a month ago. The water and waste will not go down. The motor continually runs, but the water level does not go down. Could it be blocked or is this a motor problem?

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  • 115 Answers

There could be a blockage somewhere in the drain pipe or inside the pump casing not allowing the waste to be pumped out. Refer to the installation manual/technical data manual and take a look at the schematic diagram for the Saniplus, It will show every component inside the pump casing, the short discharge pipe (# 7c) and long elbow (# 8) may be split open or not attached properly and waste water is just cycling inside the pump casing and not pumping out.

Posted on Jan 11, 2011

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