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Hello I have just purchased a tomtom and I have followed the instructions and pluged it into my comp.to download maps.but not sure which site to go on.there are so many out thier.

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You should use the Tomtom HOME software (available HERE) to download and install maps.

Posted on Dec 30, 2010

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Purchased map for New Zealand online , got receipt but no map!! how do I upload or down load the purchased map ? using tomtom home for tomtom go 910 , or get a refund


Click the Windows Start button and then click Documents. Open the following folder: TomTom > HOME > Download > complete > map. You see a folder with the name of the map you were trying to install, for instance Europe or United_Kingdom_and_Republic_of_Ireland. Open this folder.

Feb 23, 2017 | Tomtom GPS

1 Answer

Screen sais no map


Hello,

If your tomtom gps is saying no map, the problem simply is that there is a problem on the gps device.

I have three suggestions for you to solve this problem. First, follow the step-by-step instructions for the "no maps found" situation in this link: http://us.support.tomtom.com/cgi-bin/tom…

If this doesn't work, follow the text instructions that I have written below. And as a final option, you can always call TomTom tech support at 866-486-6866 and they can help you out.

First of all, connect the device to your computer and close down TomTom Home software. (make sure it isn't even open in the system tray).

Now, open "my computer" and find the device. It will be labelled as a storage device (could be drive E:, drive F, etc. depending upon your computer). Open it up and find where the maps are saved to. Something like, North America, USA, or something similar relating the place you live. Once located, delete them manually.

Now, reopen TomTom Home software and go to "tools." Click ''use latest map guarantee''. It will then download the maps again and install them onto the device.

Next, disconnect using the option "disconnect device'' from the device menu.

Finally turn on your TomTom if it doesn't turn on automatically, and you should be back in business.

One additional tip: disable your anti-virus software before downloading & installing the updates. After this is complete, you can just restart you anti-virus.

Take care

Jul 02, 2010 | Tomtom ONE 3rd Edition GPS

2 Answers

Download map update


the tom tom comes with a usb cable that plugs it to the usb port on the computer. When pluged in to the usb port it should automaticly take you to the tomtom web sight where you can download maps

Jun 12, 2010 | Tomtom ONE XL GPS

1 Answer

Hello sir..i buy tom tom frm usa.........how can i download india maps


It does not really matter where you bought your TomTom one ... but I am sorry to advise you that THERE ARE CURRENTLY NO INDIA MAP FOR TOMTOM V2. You can see what Maps can be purchased or used for your unit by going to the following official site: http://www.tomtom.com/products/maps/select.php?D=31

Jan 08, 2010 | Tomtom One Europe v2 GPS Receiver

2 Answers

I purchased a tom tom 325 se special edition bonus no instruction


I've got tom tom XL325 SE starts up and (no maps found) now what? CAN SOMEONE HELP ME.

Jan 07, 2010 | Tomtom One XL GPS Receiver

1 Answer

My tomtom go 700 is about 5 years old and i need to update the maps how do i start?


1.First of all check that TOMTOM actually still support this product and only perform updates using a wired network connection - WIFI can drop out and corrupt the downloads
2.Then see if they actually are supplying a new map for the 700
3.Without activating TOMTOM Home, plug your GO700 into your PC and let it recognise the 'drive assignment'
4.Take a FULL backup of all files on the TOMTOM 2Gb disk on your PC NOTE: this is totally separate and additional to any backups you might make with TOMTOM Home.
5.Disconnect your TOMTOM
6.Start your TOMTOM Home software and perform an update check from the 'help' drop down menu
7.Once you have this updated connect your TOMTOM
8.Perform a full backup again with the TOMTOM Home software
9.Search using TOMTOM Home for any GO700 application software updates and install these (NOTE - ONLY INSTALL THE APPLICATION UPDATES)
10.Reboot your GO700 to make sure that it works with any application updates
11.Re-connect your TOMTOM and this time perform a search for map updates to purchase and follow the instructions.
12.It is very likely that TOMTOM Home will say that there is not enough space on the drive to install the new map, it will follow an automatic process to remove your old map and then install the new one that you have purchased on lne from TOMTOM.
13. If Home has installed your new map correctly, when you log off and disconnect your GO700 it should then initialise - the long time bar rebuidling the maps and then start up normally. It can be necessary to reset your GO700 using the rest button under the base.

GOOD LUCK, This is currently a very messy process but one which seems to work for recovering the GO700 in the event of a failure, TOMTOM have been hopeless for me in getting any maps installed on a GO700, so this is my way of getting round their lousy support service.

Jul 18, 2009 | Tomtom GO 700 GPS Receiver

3 Answers

Down loading Europe on my TomTom 1/3


Yes you can I have europe and canada on mine.

just plug your tomtom into your computer and start tomtom home

On the computer screen for tomtom select ADD MAPS

Here you can select and buy the maps you need.

Once you have confirmed the purchase you will be given instructions on how to download etc

Some maps may take a little time to install to the tomtom itself.

you should also ensure there is enough space on your tomtom
If not you will have to get an SD memory card.

I use a 4gb one that still has lots of room to spare

Jun 07, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Loading TomTom one maps for northern France


Hi,
First you need to have the relivent map on your SD card. Typicly this will be the Tomtom Map " Western Europe ". When you purchase maps from TomTom you also get an activation code and instructions telling you how to install the map onto your device and how to authorise it using the code that comes with it.
Before doing anything ... BACK-UP your existing data ( the whole SD card ) onto your computer . This will ensure that if any update is unsuccesful you can at least return things to the way they were before you tried to update.
There are several ways to obtain maps
  • buy a new TOMTOM SD card for your tomtom that containes the required maps. Make sure it comes with the authorisation card.
  • buy a CD from TomTom or a TomTom authorised dealer . This CD will contain the required map so you can download the required map to your own SD card. Make sure it comes with the authorisation code AND instructions.
  • buy the required map from TomTom online . You can download it to your PC , then copy it onto your SD card later. It will come with some instructions and authorisation code ...... You can also use "TomTom Home" software and this does most of the job of downloading maps ( that you buy from tomtom ) and puts them onto your sd card for you in a semi-automatic way . If you go down this route then its best to be sure you have the latest version of TomTom home software by going to the TomTom website first.
With ANY of the above methods------- BACK UP your existing SD card first . In fact ... make a BACK UP NOW , then if anything goes wrong at any time , you can at least revert back to your backup.

Good Luck

Jan 18, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

TOMTOM AUSTRALIA


Most likely , no , unless its a special pack or somthing.

All Maps are available as installable add-ons, usually sold as a insertable memory card containing relevant map software.

So to get Australian maps on your American TomTom would just require installing the Australia Maps pack.

Click Here for Instructions

Jun 08, 2008 | Tomtom ONE GPS Receiver

1 Answer

I have recently downloaded western europe map onto my TomTom GO 720 which was purchased in the US. When I try and search by postcode, I can only enter the first 3-4 charecters of the postcode... eg. If I...


Go support on official TomTom site. Entery your product then search tech support for 'postcode search'. One of the FAQ returned is exactly your problem (full postcode search in UK or Netherlands). Download file and follow instructions.
Et voila!

Apr 26, 2008 | Tomtom GO 700 GPS Receiver

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