Question about Insignia 75W DVD/CD/HD Radio Compact Shelf System with USB Port

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Insignia Exec. Shelf Sys. NS-HD2114

Entire system is frozen. Won't do a single thing.

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I have the same problem. I got it to reset by removing the internal battery and letting it sit for a day. Unfortunately, when I push the remote buttons too fast it locks up again. It is a pain to remove the cover and pull the battery. I don't understand why the unit takes so long to respond to the remote but in the case of my unit you have to be sure you don't push them too fast or it will lock up. I just sent a email to the company via the link provided here. I am not expecting them to respond but we will see.

Tom

Posted on Nov 04, 2008

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Similar to my own problem with the Insignia shelf system, which I was able to deal with more simply: add a plug with an on-off switch; when the system freezes, slowly switch to "off," then "on." This works well, though the basic problem remains quite annoying. Despite good audio quality, I would NOT buy another Insignia product. There are much better HD alternatives currently on the market.

Posted on Aug 21, 2009

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Posted on Jan 02, 2017

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Get into this link to download the manual.
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If you've also power-cycled the unit (turn it off and unplug it for several minutes) and the problem still persists, repairs will likely be required. Service can be obtained by carrying the unit in to the place of purchase.

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Cant help with diagrams but have you tried "freeze". Its a spray that cools components to see if they are breaking down thermally which does sound a little like it could be possibly. The cold component then rights itself when sprayed for a little while till it get warms again.

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I had the same problem, its an easy fix if you can solder, and costs less than five dollars in parts, The two filter caps in the audio power supply are not soldered very well so vibrations cause them to break loose from the board. 

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