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I have a disc stuck in the cd/dvd drive do i have to take the computer apart to remove it?

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Luckily, people who made the DVD and CD drive thought of this. On the drive, underneath where the cd tray comes out is a very small hole, slightly bigger than a pin. When you find it, get a needle, or very pointy small object, and push inside, which should eject the CD tray. You may not hit the button on the first try, slide it in straight, and try again.

Posted on Dec 30, 2010

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Posted on Jan 02, 2017

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I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

Jan 03, 2015 | Acer Computers & Internet

1 Answer

Cd stuck in E: drive on my HP TouchSmart 300 PC


You will have to manually eject the disc. take a straightened paper clip and find a little hole near the slot where the disc goes in. Insert the paper clip and it should eject the disc. If there is no hole, you may need to access the disc drive by removing the back panel and/or disc drive faceplate.

Apr 12, 2013 | HP Touchsmart 300-1003 Amd Athlon Ii X2...

1 Answer

I put a dvd on the disc tray, but it must not have clicked down because now the tray is open and the dvd is still in the computer


The only thing to do there if you have tried everything to get it out..is to remove the disc drive and take it apart...
but this is a strange 1...i,ve never worked on a computer where,s it,s swallowed up the disc...only if the disc drive is stuck in the closed position.....

Or remove the disc drive,give it a gentle taop on the top...then near the bottom of the opening you should see a small hole to put a pin in it ,to manually open the drive...try that a couple of time rarther than opening the drive up...

Hope this help...if it does then please rate it and if i can be anymore help..

Regards

Apr 02, 2011 | Averatec Computers & Internet

2 Answers

Dvd/cd is not working


You can follow these methods to try to isolate and resolve the problem. Use these methods in the order in which they are presented.

Method 1: Clean the disc

When you have problems with a CD or DVD drive, always check the disc first to see whether it is damaged or dirty. To clean the disc, follow these steps:

1. Remove the disc from the drive.
2. Clean the disc with a disc cleaning kit or by gently wiping the silver side of the disc from the center outward with a dry, soft, lint-free, cotton cloth.

Note Do not use a paper cloth, and do not use a circular motion to clean the disc. These can scratch the disc.
3. Reinsert the disc in the CD or DVD drive.
If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to step 4.
4. Try again to clean the disc by using a cloth dampened with water, or dampened with a commercial CD or DVD cleaning solution.
5. Dry the disc thoroughly, and then reinsert it in the CD or DVD drive.
6. If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to method 2.

Method 2: Check the disc for damage

If the disc is clean, check whether it is damaged. To do this, follow these steps:

1. Remove the disc from the drive, and then examine the disc for scratches or cracks.
2. If the disc is damaged, try another disc to see whether the CD or DVD drive can read it.
3. If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive.
If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement.

Method 3: Try a different disc drive

If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps:

1. If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc.
If your computer does not have more than one disc drive, you can insert the disc in a different computer.
2. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5.
If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4.

Method 4: Make sure that the disc is compatible with the drive

Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive.

* A DVD disc is incompatible with a standard CD drive.
* A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs.
* A DVD disc is incompatible with a drive that does not have a DVD logo on the front.

If the disc is compatible, go to method 5.
If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement.

Method 5: Use Windows Update to check for updated drivers
If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing.

Good luck

Jan 21, 2011 | Computers & Internet

2 Answers

Laptop wont boot from cd/dvd drive, hard drive is cleasn, no viru


Hi usavahe.
Booting from CD should be possible.
1) When the laptop first starts to power up, repeatedly press the F12 key. This should bring you to a screen that lets you select the boot device.
2) For the Satellite, it may show icons across the bottom of the screen. You want the one that looks like a CD.
3) It should the start to boot from the Windows CD (if it is indeed a bootable disc) and you will see the message "press any key to boot from cd".
4) Press any key you want on the keyboard and the Windows CD installation process should begin

Hope that helps

Feb 12, 2010 | Toshiba Satellite A105 Notebook

1 Answer

A dvd is stuck in the drive. It resists all attempts at removal including the ''eject cd'' command in Open Firmware. Can I manually remove it?


The iMac (Slot loading) computer's disc eject mechanism is electrical instead of mechanical. To eject a CD-ROM disc at startup that contains system software, press the mouse button until the computer ejects the disc. If the disc does not contain system software, wait for the iMac to start up and drag the disc icon to the Trash.

If either of these steps fails to eject the disc, push the drive's manual eject button with a small, blunt object like a paper clip. This button is located to the right of the CD/DVD slot as shown in Figure 1. The computer must be turned on to eject a disc in this manner.


ht3007_1.gifFigure 1 Manual eject button

Once the disc is ejected, it extends just beyond its center hole so you can remove it from the drive. If the disc fails to eject, while holding in the paper clip, use another CD to gently push against the inserted CD. This gentle pressure may help to release the inserted CD.

Important: After ejecting the disc with the manual eject button, you must restart the iMac in order for the CD-ROM or DVD-ROM drive to work.
DONT FORGET TO VOTE

Oct 10, 2009 | Apple iMac G4 Desktop

5 Answers

Dell xps m1330 dvd drive will not eject cd inside


Im a dell tech, and i hate those cdrom styles, but, that is what the consumer wants, so we make them. Try starting the machine, then press F2 to enter the BIOS. once in the bios, press the eject button. listen for any noises, (an attempt to eject). if you hear a sound, it means the drive should be capable of ejecting the disc, and perhaps the disc has not seated correctly. If the disc will not eject, you must contact Dell. This is from the DELL dcse site: " Optical Drive The XPS M1330 has a slot-loading optical drive instead of a conventional tray-loading module. There is no mechanical eject mechanism for the drive to eject stuck discs. This means you must replace the drive if a disc gets stuck in the drive. After replacing the drive, disassemble the old drive to remove the disc for the customer."

Jul 21, 2009 | Dell (0F146) Internal DVD Drive

3 Answers

Dell Studio 17 Stuck Disc in drive


if you look close infront of the cd-dvd playerdoor there is a little hole if you stick a paper clip in there it will eject it.

Jul 10, 2009 | Dell Dimension 5100 (D51L1) PC Desktop

1 Answer

Drive can not read CDs..read Dvds


I suppose that you have windows XP. Pls follow these steps Clean the disc - Clean the disc with a disc cleaning kit or by gently wiping the silver side of the disc from the center outward with a dry, soft, lint-free, cotton cloth. Check the disc for damage - Remove the disc from the drive, and then examine the disc for scratches or cracks. Try a different disc drive - If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc. If your computer does not have more than one disc drive, you can insert the disc in a different computer. Make sure that the disc is compatible with the drive -Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive.
  • A DVD disc is incompatible with a standard CD drive.
  • A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs.
  • A DVD disc is incompatible with a drive that does not have a DVD logo on the front.
Use Windows Update to check for updated drivers - If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing. To check for driver updates that you can install, visit the following Microsoft Web site: http://windowsupdate.microsoft.comRegards

Jun 18, 2009 | Computers & Internet

2 Answers

CD-RW drive won't open


stick a straight paperclip into the tiny hole in front a few times. This manually rotates the gears and will eject the cd tray.
If it does not still come out because of the jammed CD - you may need to use force!!

Thanks for using FixYa - a FixYa rating is appreciated!!

Feb 08, 2009 | Samsung (sw 252 frns) CD-RW Burner

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