Question about Epson Office Equipment & Supplies
I believe the DX series and the SX use the same system
# Determine which ink cartridges are not recognised.
# With the ink cartridge holder in the ink cartridge replacement position, lift up the ink cartridge holder lid and take the cartridge or cartridges out.
# Check that the cartridge is a genuine Epson ink cartridge - look for the EPSON branding and T0xxx codes on the cartridge labels.
# Check that the cartridges are correct for your Epson product.
# Wipe the green Intellidge Chip on the cartridge that is not recognised.
# Check the chip contacts within the ink cartridge holder for any debris or dried ink and wipe with a lint-free cloth if necessary.
# Check that the plastic at the bottom of the cartridge has been pierced.
# Check that the cartridges are in the correct slots.
# Reinstall the cartridges into the ink cartridge holder in the correct order.
# Push the ink cartridge down firmly. It should click into place.
# Repeat this for any ink cartridges that were removed.
# Push the ink cartridge holder lid down. It should clip into place and be secure.
# Press the Stop button, this will return the ink cartridge holder to the right hand side of the unit.
# If the error light flashes after the print head returns to the home position, the ink cartridge may not be installed properly.
# If the red light is no longer displayed, but Status Monitor still reports a Non-Genuine Ink warning.
# If the red light is still on the printer, and Status Monitor indicates that an ink cartridge is not recognised, follow the steps below.
# If the problem remains, there may be a fault with the ink cartridge.
Posted on Dec 30, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 15, 2013 | Epson 20 Ink For Stylus S20 Sx100 Sx200...
Jan 07, 2011 | Epson Office Equipment & Supplies
Nov 12, 2010 | Epson Stylus Multifunction Inkjet Printer/...
Apr 23, 2010 | Office Equipment & Supplies
Jul 18, 2009 | Epson Stylus Multifunction Inkjet Printer/...
Jun 11, 2009 | Epson Stylus Multifunction Inkjet Printer/...
May 06, 2009 | Epson Stylus Multifunction Inkjet Printer/...
May 02, 2009 | Epson Stylus Multifunction Inkjet Printer/...
Mar 24, 2009 | Epson Stylus Photo R320 InkJet Printer
Feb 05, 2009 | Epson Stylus Multifunction Inkjet Printer/...
682 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: