Question about Olympus Digital Cameras

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I have a U700 and when i turn it on the lens goes out and in, making a strange noise. Then the screen turns blue and an error message "D:5e02" is on the screen? Please help me out...

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  • accabella Jul 08, 2008

    its "D:5e02"

  • accabella Jul 08, 2008

    its D : 5e02 and the screen is blue aswell

  • accabella Jul 08, 2008

    please help urgently!!!! i have a u700 and when i turn it on it makes strange noises, the lens moves in and out then the screen turns blue and a message D:5e02 is displayed on the screen...

  • accabella Jul 08, 2008

    i tried that too! do you have anything else i could possibly try...i can't get to a repair shop anytime soon 

  • accabella Jul 08, 2008

    thanks but i live in australia so that wont be of much use to me lol

  • accabella Jul 08, 2008

    please help urgently!!!! i have a u700 and when i turn it on it makes strange noises, the lens moves in and out then the screen turns blue and a message D:5e02 is displayed on the screen...

  • accabella Jul 08, 2008

    the error message D:5e02 is preventing my camera from connecting to the computer in order for me to update my software- how is it possible to update the driver???

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Its a company recall get the product replaced.

Posted on Jul 08, 2008

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Hello sir,
The software which is used to control the camera is corrupt. U can download the latest firmware update from ur company website n upload it in ur camera. this will make ur decvice function properly . :)

thaking u

Posted on Jul 08, 2008

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  • Harrish Mugundhan Jul 08, 2008

    sir



    sorry to say this..



    the company themselves accept these mistakes n they give u a replacement for that. i have read many articles stating this problem has becum common. only way is to give them to workshop. for eg see this

    "I encountered the same problem 4 months after purchase. Returned to local Olympus dealer in Australia end of February 07 and am still waiting for it to be repaired. last update was ; mainboard received but waiting on lens unit. that was 2 weeks ago and its still not ready. did you have any luck and if so did it get repaired under warranty?
    thanks"



    thank u

  • Harrish Mugundhan Jul 08, 2008

    hi



    can i have ur company name?? n

    thank u

  • Harrish Mugundhan Jul 08, 2008

    hello ,,



    i think this is the only remedy for that:



    The solution I found it in a forum in English and an extra seems but functions: you light it with the objective up, and when this be outside launch it up (with smoothness) and recógel with the hands.



    in another forum i saw :



    just keep the lens facing upwards n try .it is silly but works





    try these two things n revert back

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Hello accabella, 

i found on a forum  (in spanish http://www.ojodigital.com/foro/camaras/127486-d-5e02.html)

and they say they had the same problem.

What they did was to turn it on with the lense up, and right when it was turning on, some people say they gently throw it up, others say they gently shaked it.

and after that their camera worked.

It might sound silly, but give it a try, and let me know if it didnt worked

Posted on Jul 08, 2008

  • Santiago Vallejo
    Santiago Vallejo Jul 08, 2008

    anyway, if you cant fix it, and you want to take it to a repair shop, they will solve the circuit problem and  it will cost arround 100 dollars 


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If your camera is out of warranty you can get it repaired for a reasonable price at

http://www.advancecamera.com/repair/

let me know if you need anything else.
Thanks,
Ekse

Posted on Jul 08, 2008

  • Ekse Jul 08, 2008

    uh hmm, I don't know any repair places in australia, maybe you can ask around a local camera shop?

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First try holding it with the lens facing upward when you turn it on see if you still get the error. According to Olympus you will have to send it to be serviced. If you need their contact info or any further assistance let me know.
Thanks,
Lee

Posted on Jul 08, 2008

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  • Lee A.
    Lee A. Jul 08, 2008

    Have you tried holding the lens upward yet?
    Thanks,
    lee


  • Lee A.
    Lee A. Jul 08, 2008

    You will unfortunately then have to contact the manufacturer either online or by phone and find the nearest service center. If none of the tips worked as that is the only way to possibly get it to work before considering service.
    Thanks,
    Lee


  • Lee A.
    Lee A. Jul 10, 2008

    Like I previously mentioned you will want to contact the manufacturer
    http://www.olympusamerica.com/cpg_sectio...
    There you can start the process of getting your camera serviced.
    I hope you find this helpful and will accept and rate the solution accordingly.
    Thanks,
    Lee



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What is the error message again?

Posted on Jul 08, 2008

  • Mark Gil
    Mark Gil Jul 08, 2008

    Try to hold the digital camera with the lens upward then switch it on, and then the problem doesn''t occur and then take pictures. If still not working better have it replace..



    Hope that helps.......

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HI,

Did you try reseting it by removing the battery and the mem.card for 10min and then replacing it them back again..

Posted on Jul 08, 2008

  • Priya darshan Jul 08, 2008

    Can you please give me the exact error message again..

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