Question about Lexmark X464DE Mono Laser MFP, 38ppm A4 Mono, Print/Scan/Copy/ Fax, Duplex, USB/Ethernet Interface, ... All-In-One Printer

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I'm getting a grinding noise when printing on lexmark x464 also intermittent 31.04 missing or defective toner warnings and replace pc warnings even thoguh photoconductor has been replaced. I ruled out redrive and fuser assemblies.I've also rpelaced both the photoconductor and the toner cartridges. I'm looking at the main drive gear assembly. any suggestions?

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Posted on Jan 02, 2017

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Benimur
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SOURCE: Photoconductor and error 537

Hi,

Perhaps a copy of the parts diagram and/or the multi part service manual might be of more help.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Aug 18, 2008

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  • 217 Answers

SOURCE: error 31 lexmark e350d

Possible causes here are;

Most likely, the contacts in the printer not touching the chip properly (hence why it works in another printer). A simple gentle 'tweak' would work in this case.

The other possibility is the firmware version of the (offendig) printer being incompatible with the version of the after-market chip you are using. No solution here, other than trying a DIFFERENT MAKE of chip.

Posted on Apr 05, 2010

Joed911
  • 4338 Answers

SOURCE: I have replaced my photoconductor

Try:

To restore factory defaults:

1. POR the machine into Configuration Mode.

2. Use the down navigation button to scroll to the RESTORE

FACTORY DEFAULTS item on the menu.

3. Press Select. The machine performs a POR.

4. The RESTORE FACTORY DEFAULTS sets the MFP non critical

parameters back to the factory settings.

Note: Some settings are not affected: panel language, energy
conserve, paper prompts, registration margins, and page count.

Posted on May 20, 2011

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could be the laser unit on top of the printer out of whack -i have the same fault also

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Replace the chip, is a chip cartridge problem.

if not work try this:

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I have replaced my photoconductor in my Lexmark x464 and I still have a warning notification comming on. How do I reset it?


Try:

To restore factory defaults:

1. POR the machine into Configuration Mode.

2. Use the down navigation button to scroll to the RESTORE

FACTORY DEFAULTS item on the menu.

3. Press Select. The machine performs a POR.

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When you replaced the photoconductor, did you go through the procedure to reset the photoconductor counter ?

There's no chip on the photoconductor, so you need to reset this manually


Photoconductor Reset Procedures:
Step 1:
Open the front door and hold the
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Step 2: Close the front door. The warning
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I found another posting stating that the culprit was the black toner cartridge. Sure enough I changed our black cartridge and the grinding noise has stopped. No wonder the grinding noise was not happening all the time only when the black cartridge got low. Thanks for the help!

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Grinding noise only when printing a large print job


It is passable the grinding noise is coming from one of the toner cartridges in the printer.

Check for any toner cartridges which are stiff or difficult to turn by hand
Replace and refilled toners or compatible toners with original manufactures toners.
If you have alternative toners available replace each toner in turn to see if the cause can be identified to a particular toner.

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From the site of your Picture, you need a new fuser unit.
The coasting is peeling off... that is not good. And I will bet you get allot of paper jams.

To replace the fusing unit is not hard to do. For the most part taking the covers off the machine and getting them back on is the hard part... Let the fuser unit cool down before you touch it..

Just remember to unplug the machine, Electronic Static Discharge is not good for the Boards in it, touch the metal chassis before you touch the boards if you don’t have a wrist strap) get your self a table and some room to work and take your time.

Take the toner cartridges out
I would do a maintenance kit while I had it apart. (rollers, transfer rollers etc)
Vacuum it out; clean it while you have it open.
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The service Manual has details on how to do all this. If you follow that you should be ok.
You could try to get all the parts to Fix the fuser unit, but it is easier and faster, cheaper to replace the whole thing. Some places offer a core exchange.

If you need any assistance let me know...


This is from Lexmark
http://www.lexmark.com/lexmark/product/home/605/0,6970,204816596_846034106_306769501_en,00.html?tabId=1


These are various other places that offer parts and supplies.

http://www.innovone.com/~tsa/

http://www.all-laser.com

http://www.p2gcentral.com


http://www.precisionroller.com

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Thank you Krissy! I had the same problem with the horrible grinding noise.

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