Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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Any way to fix this?

Is there any way to fix this and are my files still retrievable if I were to bring it to say, Geek Squad or something similar?

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Yes, the drive inside should be fine. Worst case it could be removed from the enclosure and connected internally to a pc.

Posted on Jul 08, 2008

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I have two external hard drives that have failed. I suspect it's something simple like the power cord mechanism, but I don't really have anything to base that on. The data on the drives is important to...


Hi,

If the drives are actually damaged then $400 is a fair price to retrieve data from them.

However if the problem is power related there is a reasonable chance you can get them up and running cheaper by moving the drives into new enclosures. If that fails then you will need a data recovery pro with specialized equipment to assist you.

Take the drives to an actual computer shop, no offense but I have yet to walk through the door of a Best Buy and meet anyone in their tech department with any noteworthy level of skill and this type of work requires an engineer or high level technician. Have the techs at the computer shop test them in new enclosures and if they work, buy the enclosures, problem solved.

If they don't work in the new enclosures and you decide it is worth $300-$500 to have them recovered let me know and I can refer a far better facility than Geek Squad to assist you with that type of recovery.

Hope this helps FixYa,

Chris

Sep 12, 2009 | Hard Drives

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Hi Franoisebis,

I can help you with that, you will need a data recovery pro to attempt to retrieve your data. Unfortunately Geek Squad really isn't equipped to do that. If you reply with your Country, State and City I will direct you to an appropriate Pro nearest your location.


Chris

Aug 29, 2009 | SmartDisk FireLite 40 GB Hard Drive

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My Maxtor 3200 light is blinking. The computer won't recognize it so that I can access my files. Howerver, if I unplug it from the computer, the computer dings like it knows something was there. This is...


I've had two of these Maxtor Personal Storage 3200 drives and both have failed. On the first one, one of the Best Buy Geek Squad guys told me the card (circuit board) was bad. I bought the exact model, swapped cards and the old drive worked fine... for a while. Now it has died. So I am online looking for another one, so I can swap cards again to rescue my data & photos. NAS home server with RAID is my next step. Buffalo is the brand I am looking at...

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You can use the same harddrive between multiple computers only if they are all formated with the same file structure, like ntsf for whatever it is called. You get my meaning though. I found this out threw trial and error.

Dec 21, 2008 | Maxtor Hard Drive

1 Answer

My failed backup Acomdata HD


I have the software you need. Send me your E-mail address and phone number and I will finish fixing this for you free. I will even send you the software for retrieving your data. Don't panic.
George

Jul 21, 2008 | Acomdata (HD250UE5-72) (HD250UE572) 250 GB...

1 Answer

Thank you sir


You need a place that can repair a hard drive. Geek Squad doesn't do that. You could Google something like:

Hard drive repair in Seattle.

Replacing Seattle for wherever you live.

Hope that helps you out.

Jun 26, 2008 | Western Digital My Book Essential Edition...

3 Answers

Hard drive recovery, hard drive is damaged


My brother's MacBook Pro had a similar issue a few years ago. In his case the issue started when he attempted to update the OS to the then most recent version. The update failed with an error saying that the Hard Disk needed to be repaired and instructing him to restart in Recovery Mode and repair the disk. When he did this the "Repair Disk" option was grayed out as you said. From my searches then it seems that the drive entered a "write-locked" state that prevented it from mounting. I was able to recover his files and restore the computer to working order. You will need another computer that has enough free space to hold the files you want to save, and the appropriate cable to connect the misbehaving computer to the working computer.
This procedure requires booting in Recovery Mode and erasing the non-working computer's hard drive, reformatting it, and restoring the system.
1. Turn on the working computer.
2. Make sure the non-working computer is turned off, connect the two computers using the appropriate cable (FireWire or Thunderbolt)
3. Turn on the non-working computer holding down the "T" key to enter Target Disk Mode. (This worked in the case of my brother's computer, but I can't guarantee that this will work in your case, but if you could get it into Verbose mode I would think you should be able to get into Target Disk Mode.)
4. The non-working computer's hard drive icon should appear on the working computer's desktop. You may get a message that you cannot alter the contents of the external drive (non-working computer), but you will be able to transfer files from the non-working machine to the working one.
NOTE: You could connect a dedicated external drive to the working computer and transfer files from the non-working computer to the external drive using the working computer as an intermediary of sorts.
5. Transfer the files you wish to save. We will be erasing the non-working computer's drive and restoring the system so be certain you have what you need transferred before you get to that step.
6. Once you have saved all of the files you need to save, you can eject the non-working computer's hard drive, and turn off the non-working computer.
7. If possible connect the computer to the internet, if not possible you can use wi-fi, but it may take longer.
8. Connect the non-working computer to the drive with your most recent backup.
8. Turn on the non-working computer holding down the "Command+R" keys.
9. Once the computer is in Recovery Mode choose the option to Restore From Backup
10. You will then be asked to choose which backup to use, and then click "Restore". Once this process is done you should be able to boot the system. You can then transfer the files you saved to the other computer or external hard drive back to the restored computer.
Mac Data Recovery Recover Lost Data with Ease

Jun 18, 2008 | Western Digital Caviar WD2500BB 250 GB...

1 Answer

Frozen Drive


Hi Blue Spanky,

Yes, Geek Squad® offers data recovery services. There are three levels of data recovery, dependant upon the condition of your hard drive. These services are offered on a carry-in basis. Visit your Geek Squad® precinct at your local Best Buy™ store to learn more, or visit http://www.geeksquad.com/pricing for information on services available through Geek Squad®.

Thank you,
Jason,
Go Ahead. Use Us.

Jun 16, 2008 | Western Digital My Book Essential Edition...

1 Answer

External hard drive


It sounds like your hard drive is damaged my friend. Hard drives are very, very dilicate pieces of machinary. The disk is paper thin and any sudden jarring, especiaiy dropping it creates a warp in the drive. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

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