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I have a black box that appears on my television set, I dont know why or what to do to get the box to go away.

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Hi tanya,
Welcome to FixYa.
My name is John. I will be assisting you with your issue.
You must have your CC (closed caption text) turned on,
or the Child Guard on. Scroll thru the menu and check it.
Thanks for choosing FixYa.
Happy Holidays .John

Posted on Dec 30, 2010

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Go into your menu and navigate around to turn OFF the Closed Caption or put it in CC1.

Posted on Dec 30, 2010

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