Question about GE JE1390 Microwave Oven

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Door is stuck and will not open. Tea was heated for one minute and did not get hot. Opened door put tea in again and pressed the add time button. After that the door would not open. Unplugged microwave, but door will still not open.

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Door catches.

One of the latches may have broken off or got stuck and is not lifting the dother latch clear of the housing. Remove from any power source, remove the cover of the cabinet. Slacken off the clamp mechanism and ease the clamp over the guide to allow the door to open. When a new door lever is in place, the door may be easily adjusted by slackening off the screws that clamp the door catch/actuators in place whilst holding the door closed and then tightening the screws. The rear of the door may be adjusted by slackening the lower door hinge screws and adjusting as required.
I hope that helps.

Posted on Dec 30, 2010

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