Question about SmartDisk PhotoBank PB40 40 GB USB 2.0 Hard Drive
This sound like a frustrating issue for you. The important questions are, do you have your photos backed up anywhere else? do you have anything of dire importance on the Photobank you can't afford to loose?
If you answered yes to the first question then try resetting the device and if it fails simply replace it. If you answered yes to the second question then try resetting it, then contact me with your location(Country, State, City) and I can recommend a data recovery facility near you to help retrieve the information from the internal drive.
Resetting is fairly simple, power the device on and let it run repeatedly until the batteries are completely dead, then leave it off for a day, run the power cycles again a few times to ensure it's totally dead. It needs to run completely out of power in order to reset, similar to removing the power and battery from a laptop that's stuck in standby. Once you've repeated the power cycling and ensured the battery is totally dead wait another hour then plug it in and charge it. Give it about 10 minutes then try powering it up. If it works normally the reset worked, if not, the device has actually failed. At this point try connecting it to a PC and see if you can access the files, if so, copy them off, if not, contact me with your location and we'll proceed to the next step.
Hope this helps FixYa,
Posted on Jan 02, 2011
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Dec 11, 2015 | Humminbird 898C SI Side Imaging Combo 7...
Sep 30, 2013 | Moultrie Game Spy C-90I 10.0Mp Scouting...
May 07, 2013 | Zoom H2n Digital Handy Recorder With...
Jan 05, 2013 | Canon GL2 Mini DV Digital Camcorder
Sep 09, 2012 | Vtech V.reader Animated E-book System
Aug 20, 2009 | Audio Players & Recorders
Jul 22, 2009 | Garmin StreetPilot C330 GPS Receiver
Jul 10, 2009 | Pioneer AVIC-F700BT Car GPS Receiver
Jan 19, 2008 | Tomtom ONE GPS Receiver
52 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: