Question about Seagate FreeAgent Pro 1TB External USB 2.0/eSATA Hard Drive

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I have a Segate Free Agent Desk 1TB External HDD. Today when I plugged it in the power supply, the LED light keeps on blinking. The Drive is not getting detected by my Laptop. I tried it on my Desktop, But still it is the same. Please help..

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  • Raviteja Mopidevi
    Raviteja Mopidevi Dec 31, 2010

    Hi Ikkenom, Thanks for replying. I tried on another PC, another USB port. The thing is even before connecting the USB cable to the External HDD, when i connect the power supply the LED starts blinking continuously. And I noticed that the HDD is not spinning when connected. Is there any reset button or any thing to do a entire reset? My product is under warranty and i have mailed the Seagate team, waiting for their approval. Thanks once again for replying.

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An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Posted on Dec 31, 2010

  • Raviteja Mopidevi
    Raviteja Mopidevi Dec 31, 2010

    Hi Ikkenom, Thanks for replying. I tried on another PC, another USB port. The thing is even before connecting the USB cable to the External HDD, when i connect the power supply the LED starts blinking continuously. And I noticed that the HDD is not spinning when connected. Is there any reset button or any thing to do a entire reset? My product is under warranty and i have mailed the Seagate team, waiting for their approval. Thanks once again for replying.

  • ikkenom Jan 03, 2011

    >> the HDD is not spinning when connected. Is there any reset button or any thing to do a entire reset?
    -------------------------

    Sorry, but there is no "magic" RESET button. You're on the correct track with Seagate's warranty-services.

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2 Answers

Have a 1.5. TB "Sea gate Free Agent - Desk". Used


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if your computer came with a motherboard disk the drivers could be on it
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Jun 28, 2011 | Seagate FreeAgent Pro 1TB External USB...

1 Answer

My seagate freeagent 1tb is blinking whit lights and my computer does not recognize it. Help me


***Please NOTE***
Touch the drive and put your ear to it, to test if the drive is spinning and working. Do this while it is powered on. Also, try disconnecting the USB cable, reboot the computer, re-connect USB cable to another USB port on computer. If you still have the same issue, try the below solutions.
  • Make sure the computer and external hard drive are powered on.
  • Disconnect the external drive's USB or the eSATA cable, which ever one you're using.
  • Disconnect the power supply plug from the external drive.
  • Power off the computer.
  • Disconnect the computer's power supply cord for 60 seconds.
  • Reconnect the computer.
  • Power on the computer.
  • Connect the power supply to the external drive.
  • Connect the drive's USB or the eSATA cable and check for detection.
If the still no detection and still blinking lights on the drive, check the power supply to the drive.
Check to see what the led light on the power supply is doing.
If it's blinking, power down the drive, unplug data cable and then reconnect the power supply to another electrical outlet. If it still blinks repeatedly, then you power supply is bad.
If the led is solid (lit and not blinking) follow the same steps from above to connect it to another outlet.
Next, plug the power supply to the external drive and power it up.
If the power supply starts to blink repeatedly, then your controller board inside the enclosure is bad.

Thank you for the opportunity to help you.

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1 Answer

Hi, I'm facing following problem, can any one help me please? Seagte external hard disk GoFlex Desk 1TB (STAC1000300) with USB 3 adapter STAE 106 is not working. When the USB 3 cable is connected to...


just install seagate free agent using this link

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=goflex-software&vgnextoid=11c1fab114b48210VgnVCM1000001a48090aRCRD

then try again if problem not solved, mail me to tsnp@ymail.com

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I have purchased WD 1TB External hard drive (External power supply) 3months back. For some reason, when i am trying to switch it on it's on powered on. For a sec or two, I can see the light blinking and...


If it is on warranty, return it for repairs. If you have some data that you must recover, it is probably a 3,5" hdd inside the enclosure, either with an ide or sata connector. Be advised though that opening the enclosure will void warranty.

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have you checked the output on the power adapter when you plugged in? if not, there is no hard reset for the drive. you just have to isolate the board on you external hdd.

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Sounds like the Partition table has become corrupt.

Try some of the free tools from here:

http://www.freedownloadmanager.org/downloads/rescue_ntfs_partition_software/

Hopefully one of them will be able to repair the partition table on the drive and allow rescue. If not download a trial of Ontrack Easyrecovery Professional and run a scan firstly for damaged NTFS/FAT volumes and if that fails perform a RAW recovery of the filetypes you require.

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Maxtor external Hard drive not recognised on any pc


Hi cimbom76,
Sorry to hear of your problems. The following is taken from the Seagate (they own Maxtor) website at :-

http://forums.seagate.com/stx/board/message?board.id=PersonalStorage&thread.id=192


For Maxtor Basics and Personal Storage 3100 and 3200 drives, there may or may not be an LED on the power supply, but the light on the drive should usually remain solid during normal operation, while powered on.

1. But if the power supply does have an LED on it, isolate the problem by connecting the power supply into a power outlet without the hard drive connected to it. If the LED blinks in this configuration, the power supply is faulty. Please contact Technical Support for replacement information.

2. If the LED remains solid, connect the drive. Once it is connected, turn the drive on. If the LED begins blinking, the drive has an electronic failure. Please replace the drive. You can create a warranty replacement order to replace the unit.

From what you have said i'm afraid it sounds like there is an electronic failure of the drive. I haven't followed the process through but they do offer a Data Recovery Service at :-

https://services.seagate.com/index.aspx?lng=en-us

There is an online form to fill in or you can telephone
020 7432 4619 to talk to a Data Recovery specialist.

I hope this helps and I hope that you can recover your pictures and videos.
Mark.




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I turned of my eMac without turning of the 3.5 HDD external enclosure and now the icon does not pop up on my desk top? How do I get the icon back


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plug the data cable for the external HDD back into the eMac.

Icon should appear after a small delay.

IF NOT -- Reboot eMac.

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