Question about Miele K9757ID1 (10.4 cu. ft.) Refrigerator

Open Question

We have a Miele k9757id which is 2 1/2 years old. The temeprature in the pull out drawers (perfect fresh zone) has suddenly plummeted to -3 centigreade, causing fruit and veg to freeze. We rang Miele who suggested the condensate channel and drain hole might be blocked and told us to try to try clearing it with a straw. We did that, but it had no effect and within 6 hours there is ice there again. Any ideas on what the problem might be and how to fix it?

Posted by Anonymous on

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

ginko
  • 19396 Answers

SOURCE: The Miele Fridge Freezer KFN8462S

Hi.

F2 indicates that there is a defrost problem. For this reason, if you turn off and defrost the fridge manually, the unit will work for a while after doing defrost.

You said that you replaced temperature sensor. What is called temperature sensor is different from the defrost thermostat, which is one of the parts involved in the fault.

If there is no defrost cycle, or if defrost is insufficient, problem is usually the defrost thermostat. The thermostat is located behind the freezer section rear wall, where the evaporator resides. To access it you need to remove frozen food and undo screws holding the back panel. The thermostat is a metal cylinder shaped object connected to two wires and clipped to the evaporator. The thermostat can be tested using a multimeter set on impedance. If reading impedance at room temp. on the thermostat contacts is infinity (circuit open),then the thermostat must be replaced. In the same way is tested the defrost heater. Check also that evaporator fan is starting.

If parts in the evaporator section are working, then the problem can be the defrost timer, which starts the defrost once every 8 hours.

Here how thermostat looks like. In same page read also the repair instructions from other users.

Regards.

Ginko.

Posted on Jan 25, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to replace a Miele W820 shock absorber


A couple of things: I was looking for a baby guide to shock absorber replacements.... everywhere it is said that it is "easy".. but none of the descriptions of the work that I read were complete. So, this is my attempt.

First, our W820 has no bottom plate, so access is possible through the base, contrary to what has been written: BUT, you might not need it.. read below.

The steps are as follows:
1) Open the washer door. Turn off and disconnect the power.

2) Remove the top: To do this, take out the two plastic screw covers on the left and right of the top and undo the screw. (Crosshead). The top can be hinged backwards and then lifted off.

3) Inspect the drum. Push it up and down; if it bounces more to one side then that is probably the location of the faulty shock absorber. It is good practice to replace both shocks at the same time. However in our case a repair man fixed just one ! a year ago and the bouncing showed that the shock on the right was faulty.

3) Remove the washer front panel. You do this as follows:
a) Remove the soap drawer and put it to one side, pulling it forwards and depressing the red plastic lever visible towards the rear of the drawer. This allows it to be slid out.
b) Remove the three star-headed screws holding the soap drawer surround in place (I used Allen screw drivers for this.. not good I know).
c) Open the panel used for draining the machine (front panel, bottom left) and unhook the plastic drain pipe which clips into the door.
d) Remove three 10 mm bolts from the front panel. These are around where the wash door would normally close (I hope you left it open from step 1)
e) The front panel can now be hinged open (hinges on the right) and you should be able to see inside. Take the opportunity to clean up any visible mess.

4) Inspect the shock absorbers. The right hand shock is visible through the bottom right of the front of the machine. It is a metal cylinder about 6" long fixed at an angle. The left shock is visible but hard to access from the front.

5) In our case we only need to replace the shock on the right. You need a 13 mm ring spanner and you can do the removal entirely from the front... without even moving the machine. Undo the bolts at the top and bottom of the shock and pull it out. Inspect it for confirmation of fault. In our case there was NO resistance to movement at all. If it looks to be in good condition then it is probably the other shock causing the problem. In any case replace both.

6) The left-hand shock needs the machine put on its side for access through the base. Put down some cushioning material, blankets, heavy cardboard, etc to protect the sides and gently tip the machine. Ideally this is a two-person activity. If not, be careful! Again, with a 13 mm ring spanner unbolt and replace the faulty shock.

7) How tight should you bolt the shocks.. as tight as you can with one hand. The machine is robust.. but breakages can occur if the ring spanner slips and hits wiring or connectors, so ensure that the spanner is always fully home on the bolt head and wiring pushed out of the way. I protected my hand from spanner slippage by wearing a gardening glove for this part of the operation.

7) Now all we need is to reassemble:
a) First close the front panel and bolt it shut with the three bolts around the door. These take the strain and should be bolted first.
b) Then we put back the three screws holding the surround for the detergent drawer. Don't over tighten.. it just needs to be firm, not rigid.
c) Reattach the drain plug to the door of the access panel (bottom left) and close it.
d) Lastly, replace the top of the machine, attaching the rear of the top first and hinging downwards, and then use the two screws and plastic screw head covers to complete the job.

You should now have a working Miele with several more years left to run.
When we bought our first Miele (in Holland) it had an expected lifetime of 20 years according to the store. It survived for 20 years, surviving moves across 3 countries. We then tried Hotpoint.. total rubbish and it died after 3 years. We are now on our second Miele and it is around 17 years old and, with this repair, working perfectly. Perhaps one more will see us into (and out of) retirement. In the meantime, it is worthwhile keeping these excellent machines in good condition. They are not throw-away!


Jul 14, 2012 | Cars & Trucks

1 Answer

My Miele K9757ID has begun to make a really loud hum when the motor is working. (as you know this kicks in at regular intervals.) It used to be really quiet, and now it is really noisy. It is only 15...


Well i am sad to say that a problem is developing.
The compressor is starting to get tight in it's moving parts. This will continue to get worse until the compressor fails all together. If you measure the amp draw and compare this to the rating label you will see the amps are going up slightly.
Firstly check that the condenser is clean and there is plenty of air flow. If that is ok then you will need a technician to help you

Mar 25, 2011 | Miele K9757ID1 (10.4 cu. ft.) Refrigerator

1 Answer

My Miele Novotronic W 844 Washing Machine will not completely spin dry my clothes. They are soggy at the end of the wash cycle. Help please! (My machine's settings are in German.)


Hi there are 3 possible causes.
1. Out of balance load (drum is divide into 3 sections if weight i one section is greater then 1.25kg than another section will not spin)
2.Carbon brushes ( Normally good for at least 10 years)
3. Vent from drain pump blocked.(Vent left front side of soap drawer. Visible when drawer removed)

Mar 19, 2010 | Miele Novotronic W1918A Front Load Washer

1 Answer

Toro Recycler with Techumseh enging will not start


Make sure it can breath. Check the airfilter element. If its oil soaked replace it. Sounds like this engine cannot breath. This engine is set ,there are not jets to replace. Champion Plugs are not the problem FIRE IS FIRE . Fresh Gas if it aint less than 30 days old it aint fresh. Todays designer fuel goes stale quickly.

Jun 27, 2009 | Garden

2 Answers

Fabric softener not draining


Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.

May 23, 2009 | LG WM1814CW Front Load Washer

1 Answer

MSD2758GEW Climate Zone Drawers


This fridge is garbage. Fixed ours 14 times in 6 years. WILL NEVER BUY ANOTHER MAYTAG ANYTHING AGAIN!!!! CLIMATE ZONE TECHNOLOGY DRAWERS NEVER DID WORK CORRECTLY....EVER.

Jan 31, 2009 | Maytag MSD2758GEW

1 Answer

Gsxr 1000 3 years old


Try draining all the old fuel out and running fresh fuel through it.Dont try to dilute it as stale fuel turns acidic and corrodes everything it is in contact with.Fuel system may require complete clean out

Dec 09, 2008 | 1994 Suzuki RF 900 R

Not finding what you are looking for?
Miele K9757ID1 (10.4 cu. ft.) Refrigerator Logo

Related Topics:

73 people viewed this question

Ask a Question

Usually answered in minutes!

Top Miele Refrigerators Experts

mike cooper

Level 3 Expert

884 Answers

freddyfox

Level 2 Expert

236 Answers

Paul Bade

Level 3 Expert

1536 Answers

Are you a Miele Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...