Question about IBM Lexmark Z715 InkJet Printer

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My lexmark z715 printer will not print black ink at all. It only prints colored ink

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6ya6ya
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Posted on Jan 02, 2017

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bluenadas
  • 203 Answers

SOURCE: Colored Ink problem

Make sure the printer settings are set properly to print in color on the PC. Even if there is a color cartridge, if the PC only tells it to print black ink it's not going to use the color cartridge.

Posted on Jun 08, 2007

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  • 62 Answers

SOURCE: Colored Ink problem

Make sure you are using the correct cartridges for the Z35. They should be #26 (color) and #16 (black).

Make sure the contacts are clean where the cartridge connects to the printer electrically. A little alcohol wipe is good for this. Clean contacts on both the cartridge and the carrier in the printer.

Posted on Nov 21, 2007

IB4G2008
  • 3587 Answers

SOURCE: lexmark printer

hmmm..did you try a test page?

Posted on Apr 27, 2008

  • 684 Answers

SOURCE: printer not printing

In this case what i would request u to do is....... Take out both the catridges from the Printer......... Take 2 Paper Towels one should be wet with Luke warm water and the other one should be dry........... Take the Colour catridge first turn it upside down and u will see a small copper plate on the catridge from where the ink comes out....... Place the wet paper towel using ur thumb on the Copper plate and press it a lit bit for 10 Seconds...... Now remove it and see whether u see any ink on the paper towel.......... U should see some ink on it now place the dry paper towel on the ink catridge in the same way........ Now do the same procedure again.......... Do the same procedure twice on the Black Catridge................. Now take the dry paper towel and turn the direction of the cartridge so that u can see a Copper plate on it with small boxes just clean that copper plate with the Dry Paper Towel.......... Know insert both the catridges inside the Printer the Colour Catridge should go in the right side and the black on the left........ Unplug the Power Supply from the printer....... Press and hold the Stop/Clear button on the Printer and Plug in the Power Supply while holding the Stop/Clear button it should say clearing on the screen at that point u can go ahead and release the Stop/Clear button.......... Now the Printer will ask for the Date Time and Country Language......... Set everything up...... Now try to Print i am sure it should work.......... Good Luck............ 

Posted on Jan 19, 2009

preachw996
  • 1179 Answers

SOURCE: Printer not printing in color; new cartridge, tests are fine

Check your printer settings to make sure the print in b & w box is not selected. Hope this helps.

Posted on Feb 08, 2009

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I have a lexmark z715 printer connected to windows xp. recently it stopped printing. the paper moves and the machine makes sounds similar to printing, but it doesn't print. i think the sound is s


Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

Feb 23, 2013 | Lexmark Z715 InkJet Printer

1 Answer

Lexmark Z715 printing faded color


you might need to go to the IBM website and find instructions for your printer and look up how to clean the printheads on your printer or just look up the manual that came whith the printer if it did come whith any

May 16, 2010 | IBM Lexmark Z715 InkJet Printer

1 Answer

Do I need a color cartridge to print in black ink


the paper was black or blank? i think you mean blank, the ink will dry out over time replacing the cartridges will most likely solve the problem, or for the cost of the two cartridges u may want to consider a new cheap printer.

Apr 23, 2010 | Lexmark Z715 InkJet Printer

1 Answer

Z715 printing blank pages


your print haed bloked try clean with wet close. repeat until all dry ink remove

Aug 08, 2009 | Lexmark Z715 InkJet Printer

1 Answer

LEXMARK Z715 will only print in yellow and both black and color cartridges are half full.


Clogged, or dirty plunger in this units printhead.. You need to check and clear the clogged unit.. Tihs printer is going to need service..

May 21, 2009 | Lexmark Z715 InkJet Printer

1 Answer

Can't get photos to print well. Does the #90 ''photo'' cartridge replace the #20 color or the #50 black cartridge? Seems like it should be the color one, but I can't get it to snap in where the color...


The Photo cartridge replaces the black cartridge. The photo cartridge includes mono ink as well as additional colors for combination with the original color cartridge.

May 17, 2009 | Lexmark Z715 InkJet Printer

1 Answer

Lexmark z715. paper comes thru with no ink in it. cartridge is full and appears to be installed oorrectly..please help


You may clean the cartridge by following the steps given below:

1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "All Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Next, try this printer self-test by following the steps given below:

1. Turn the power to the printer "off."
2. Press and hold the "Paper Feed" button.
3. Press the "Power" button once while continuing to hold the "Paper Feed" button.
4. Keep holding the "Paper Feed" button until one sheet is cycled through.
5. The test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, let us know.

May 05, 2009 | Lexmark Z715 InkJet Printer

1 Answer

The printer won't print/just changed black cartridge


Uninstall the printer, reboot and reinstall using your printer software/driver cd.

Dec 18, 2007 | Lexmark Z715 InkJet Printer

2 Answers

Colored Ink problem


Make sure the printer settings are set properly to print in color on the PC. Even if there is a color cartridge, if the PC only tells it to print black ink it's not going to use the color cartridge.

Jun 08, 2007 | Lexmark Color Z35 InkJet

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