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We have a Brother intellifax 4750e. When we send a fax, there is a black streak down the right hand side of the paper. When we receive a fax, the streak is not there. The streak is about 1" wide. There was a message to replace the drum and that has been done.

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Try cleaning the rollers with rubbing alcohol using a good quality paper towels, I find there is a buildup on the rollers causing streaking on the paper. If that fails the print head must be suspect.

Posted on Dec 30, 2010

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1 Answer

Black streak down right side of outgoing received fax


clean the scanner, it may have white out or some other obstruction blocking it

Jun 02, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

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Black streaking down one side


You need to open the front cover of the machine and remove the cartridge (drum and toner) On the top right there is a tab that you need to slide from left to right about 20 times, then bring back to home position

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The receiver states that our faxes that we send are unreadable down the right side of the paper--white or dark streak. The faxes we receive are ok


The glass scanner window (narrow strip of glass) needs cleaning. One "spot" of dirt will appear as a streak on the receiving end.
If you "copy" a document you can check the streak and see how effective your cleaning is.

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1- check the small stip of glass and see if it has toner,
check the maintenance section of the manual (it's free, just register)
http://www.retrevo.com/support/Brother-4750-Fax-Machines-manual/id/19095ci557/t/2/

Aug 04, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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Brother intellifax 4750e


if the copy comes out black and/or sends black the Contact Image Sensor in the scanner may be needed.
Hope that helps...

Jun 17, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

When we copy on our 4750e fax it comes out with black page


Can you see light from the scanner unit with you make a copy or try to send out faxes? The bulb for the scanner may be burnt. You might be able to find a replacement bulb, search google or contact Brother.

Jun 16, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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