Question about Maytag Neptune Washer
The machine is indeed not starting because of the door lock not locking. But the problem is definitely not the door lock assembly. The problem lies in the wire harness connection between the door lock assembly and the machine control or the machine control itself. Check the connection between the door lock assembly and the machine control. Make sure the wire harness is intact and the connectors are clean and snug fit. Reaseat the connectors several times to clean off dirt and corrosion built up.
The problem is the machine control malfunctioning if the wire harness is intact and the connections are clean and snug fit. Replace the machine control and it should solve the problem. Obvious sign of electrical damage such as burnt resistors or semiconductors may be seen in the machine control.
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Posted on Jan 02, 2011
If you've replaced the "wax motor" door lock and it still won't start / spin, I suspect a blown component on the control board on the machine.
Unplug the washer from the outlet before beginning. You can remove the screws at the back of the control to remove the front panel to access the printed circuit board (PCB). Carefully inspect the the board for evidence of burnt components. Pay particular attention to R11 and Q6.
There are suppliers of DIY repair parts on eBay to fix this problem - it works well - I did it to my washer too.
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Posted on Dec 30, 2010
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Posted on Jan 02, 2017
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