Question about Breville CT20 Retro Classic 2-Slice Toaster

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Toaster won't stay down but does heat

The heating elements do come on when you hold it down, but it won't stay down, so would it be fair to say there is a problem with the electromagnet? There is a thing that looks like a battery (16V?) - is that what powers the magnet, and if so, might it need replacing or recharging? Also, the metal faces of the magnet are a bit rusty looking. Could it be that they just need cleaning? If so, how should I do that?
Thanks!

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  • Andieposs Jul 08, 2008

    Okay, so that thing is not a battery. What else might stop the magnet from working? I should have said that the problem has been getting progressively worse, rather than being sudden. It has got to the stage where sometimes you can get it to stay down if you hold it for 5 seconds or so and then release it gently, but it's touch and go.

  • Andieposs Jul 13, 2008

    thanks for the suggestion - didn't work unfortunately. Even at the highest heat number the toaster wouldn't stay down.

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I had the same problem. I opened up the toaster and found that the electromagnet that holds the plastic clip to keep the toaster down had a tiny crumb between the magnet and the metal plate. I cleaned the magnet and it is working fine again. We spent 6 months burning toast by holding it down with a chopstick wedged between the lever and finally took a shot before I went to buy a new one. Took me all of 15 minutes.

Posted on Aug 17, 2008

  • Gabi Kreuscher
    Gabi Kreuscher Aug 29, 2015

    Great! I took the lever side panel off (after unplugging it OF COURSE) and used compressed air to clean out every little crumb and voila it works again! THANKS!

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I wouldn't recommend cyellow's suggestion...
The (main) reason toasters do not stay down as they should is because they all (by safety legislation) have a safety feature that makes the toaster pop-up if the toaster is short-cuircuting. By holding the lever down, you may be running the risk of electricuting yourself.
Often if this is the case, you may notice that only some of the strips within the toaster are lighting up or another indication, part of your bread is not 'toasted'. If you are electrically minded you can pull the toaster apart and and see if you can identify where it is shorting out (often a bug or something else lodged between the casing and the wires) and dislodge whatever is causing the cut-out in power. *make sure you unplug it from the power before doing this though*. If your not electrically minded, take it to a electrical repair shop and pay the odd $30-50 to get it fixed (if it is worth that much, may be cheaper buying another).

Posted on Nov 10, 2009

  • blepke
    blepke Feb 08, 2013

    Thanks, unlike the useless "experts' whose solutions always ended up with the brilliant idea of wiping off crumbs, you actually helped me. Upon closer inspection, my 1 year old toaster (just past warranty) has a small area in the middle of the coils that doesn't light. Thanks!

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Just fixed my Breville CT20. Cleaned the contacts, there were no impeding crumbs so I tested again and the lever still wouldn't stay locked. I finally thought it might be the charge capacitor that hold the current through the electromagnet. So I replaced the 470uf 16v capacitor on the control board just below the electromagnet and wow, works like a brand new toaster! These are pretty common capacitors in any electronic parts and hobby stores but I got lucky, saving bits and pieces of old circuits sometimes pays off.

Here are links to parts: http://www.electronicsurplus.com/elna-cap4004-capacitor-electrolytic-470uf-16v. This one has axial leads but will work too. Just take care before you desolder the old one note the polarity of the leads.

Here is a radial one that is high temperature rated to 105C so this should not fail before the rest of the toaster: 470uf 16v Capacitor 105c High Temp Radial Leads

Note the old capacitor below does not show any signs of bulging or burning, but it was not holding sufficient charge for the electromagnet to clamp the lever down.
toaster won't stay down but does heat - toaster-wont-stay-down-1h1xuof4er41rm4qkikzo3jl-2-0.jpg

Posted on Jan 23, 2015

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Turn heat nob up on high or a high number.

Posted on Jul 12, 2008

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