Question about Dell A940 All-In-One InkJet Printer

1 Answer

When trying to print it says "Communication Not Available"

My printer was working fine until I setup a wireless router on my computer. What can I do to fix this situation? It copies and scans, but it just doesnt print pages.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 34 Answers

Reinstall the printer driver.
Get the latest driver from Dell.com Drivers and download.

Posted on Jul 08, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

HP photosmart c309 printer continues to not print or will only print the header and stops printing. How do I fix it?


Network troubleshooting
If you are encountering issues using your HP Photosmart over a network, try the following steps in the order listed:

  1. Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network
    communication issue.
  2. For wireless networking issues, run the Wireless Network Test from the product control panel.
    1. Press Setup.
    2. Press the down arrow button until Network is highlighted, and then press OK.
    3. Press the down arrow button until Wireless Network Test is highlighted, and then press OK.
      The Wireless Network Test prints.
    If a problem is detected, the printed test report will include recommendations that might help solve the problem. If you need to change the network settings on your product or have never run the Wireless Setup Wizard, do so now.
    Double-click the HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link.
  3. If the previous steps do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool.
NOTE: The diagnostic test might prompt you to connect a USB cable between the product and your computer. Position the product and computer near each other and have a USB cable readily accessible.
To run the Network Diagnostic tool. In the Solution Center, click Settings, click Other Settings, and then click Network
Toolbox. On the Utilities tab, click Run Network Diagnostics.If you are unable to run the Network Diagnostic tool or it does not help solve the problem, check the following sections for additional information:

  1. Make sure that the computer is connected to your network
  2. Make sure that the product is connected to your network
  3. Check to see if the firewall software is blocking communication
  4. Make sure the product is online and ready
  5. Make sure the HP Device Discovery software is running

Sep 09, 2014 | HP Office Equipment & Supplies

1 Answer

Dell V510 printer worked fine wirelessly until we got a new Belkin Router


The printer's IP address most likely needs to be changed.
Check the Belkin's IP address range (it maybe 192.168.2.***) and configure the printer's IP address accordingly.

Jul 14, 2012 | Dell AllinOne Multifunctional (v515w)...

1 Answer

It blinks orange


The information below (could not copy illustrations) is available from:

http://support.lexmark.com/index?locale=en&page=product&productCode=LEXMARK_X4650&segment=SUPPORT&userlocale=EN_UK&frompage=null#1

I did a searcfh for 'blinking orange light' in the Got a Question field.


The Wi-Fi indicator light gives information about the status of the printer.
NOTE: Most wireless communication issues are a result of the following:
  • RF interference or wireless signal quality.
  • System of software firewall applications blocking crucial Lexmark software and ports.
  • The router has been reset. A different or new SSID(network name) and passphrase on the router creates a mismatch to those originally configured on the printer. You will need these router settings to reconfigure the printer using the included Setup Utility or Setup Assistant.
  • The printer has been turned OFF for period.
Use the table below to help determine your printer's current status, and refer to the linked articles for additional assistance.


Wi-Fi Indicator Possible communication states
Related Links
Important! This article was disigned for previous generations of Wireless-equipped inkjet printers. Not all article links are current, but they may still provide useful guidance.
pattlnk_4182007_1317-blkmedallion.gif
Off
"I have no wireless capabilities."


  • Initial power-up state.
  • The INA* is not present.
  • The INA is not properly connected
  • The printer power is off
  • Hardware failure
  • USB connection with printer that lacks wireless print server.
Contact Lexmark if this remains a problem. See Still need help? below. pattlnk_4182007_1318-aniorange.gif
Blinking orange
"Printer is trying to connect wirelessly"

  • The INA has been configured for infrastructure, but is not linked to an access point
  • There is a security setting mismatch between access point and router.
  • Interim negotiating status while performing setup procedure.
  • Out of range or interference between printer and access point.
  • Printer unplugged for an extended period of time may cause this to happen.


Click here for 'Printer Not Found or here for an alternative article on 'No communication' issues.
Click here for an article on Signal Strength. NOTE: This article pertains to the X3500-X4500 Series printers but it is valuable for ALL wireless products.
If you are really unsure what has happened:

  • Make sure the computer is communicating over the network.

  • Reset your wireless router (AP) by turning it OFF and ON or
    remove the power supply from the back of the printer and then plug it back in.

  • Follow this link to the Wireless Setup Utility or Wireless Configuraton Utilty to reconfigure the printer.
pattlnk_4182007_1319-orgmedallion.gif
Solid orange
"Printer is not communicating wirelessly"
  • The printer is brand new and has never been configured.
  • The printer is connected via USB cable.
  • The printer is in the middle of being configured.
  • The INA is waiting for an ad-hoc (peer-to-peer*) connection.
* Computer to printer communication without the use of a router.
Need to configure:
Windows XP/Vista
NOTE: These are examples only.
Infrastructure (most common) Click here. Ad hoc Click here.
All-In-Ones (AIOs), also known as MultiFunction Printers (MFPs):
Infrastructure Click here. Ad hoc Click here.
Windows users: The light will not turn green until after you have removed the installation cable!
Macintosh X.3 and X.4

Infrastructure (most common) Click here. Ad hoc Click here.
AIOs (MFPs)
Infrastructure Click here. Ad hoc Click here. pattlnk_4182007_1320-grnmedallion.gif
Solid green
"Printer is connected wirelessly"

  • The INA has been configured and is connected to an access point.
  • The INA is connected ad hoc.



  • For a 'Communication error' with a green light, click here.

  • For a 'Communication error' only after the printer comes out of power saver , follow the below links:

X4800 Series - click here.
X6500 Series - click here.
X7500 Series - click here.

pattlnk_4182007_1321-anigreen2.gif
Blinking green Printer will flash green during a code update. Click here for an article describing how to update network firmware. Or, click here for further firmware code update information.
NOTE: This indicator should not be seen often.

INA = Internal Network Adapter


Trust this is helpful. Note you can download updated drivers and use the Wireless Troubleshooting Guide from this site.

Please vote. :)






Dec 12, 2010 | Lexmark X4650 InkJet Printer

2 Answers

Cant config my router have put ip in still nothing


You must initially use an Ethernet connection to the router in order to configure it. If you are trying to do it wirelessly, it will fail.
Plug an Ethernet cable into the router and your PC. Reboot the router or unplug the power cord for a few seconds. Then follow the configuration instructions that came with the router.

May 01, 2010 | NetGear WGR614 Wireless Router

1 Answer

Wireless printer communication unavailable via USB


Hi. Hope you got it working fine now on your Windows 7. If not, go to Start Menu > Devices and Printers > right click on the Lexmark print object > Troubleshoot. Make sure the printer is on and is still connected to the computer via the usb cable.

Mar 12, 2010 | Lexmark Wireless X4850 All-In-One Inkjet...

1 Answer

I am trying to connect my macbook pro 4.1 to a wireless printer. That printer works fine - when on wireless with my wifes windows machine and it works fine if i connect my mac to the printer- just not n a...


IN the case of the Mac what I have had to do in the past was shut down the other laptops and computers, delete the printer program from the Mac and start over. During the setup of the printer make sure nothing is connected to the printer. Only connect what you are instructed to at the appropriate time. It will eventually ask you how you are going to connect to the printer from that particular printer, answer ethernet cable and attach the ethernat cable to the printer from your router, make sure your laptop is connected to the router with an ethernet cable. Always set your computer up to the printer vis a hard line, then onve it is done you can swap over to a wireless setup. Once the setup is complete and a test print is accomplished bia ethernet cable, then disconnect the cable from the laptop to the router. Once you are connected to the network wirelessly, attempt another test page, you have already set the printer up at this point to be your default printing device so the laptop will find the printer on the network and initiate it. You may have to watch close for a pop up window asking to allow the connection or access to the program. Maybe think about dropping the firewall temporarily until the connection is secure.

Nov 29, 2009 | Computers & Internet

6 Answers

Dell 3300 adapter


Hi,

Let me recap, just one more time.
Your wireless router,
You updated the firmware(most have out dated firmware from sitting in the warehouse)
Broadcast SSID
Using WPA-PSK(TKIP) Security
Mixed mode(b and g, n if available) This is needed for wireless devices to work properly.
Channels 1, 6 or 11. These channels are the channels most wireless devices work on the best(I use channel 11)
Now for the printer. Download and run this patch to completely remove the printer from your computer.

The patch is password protected. The way around the password protected zip file is to open the zip file with Winrar or 7zip(.exe file)

Restart your computer.

After router is done, now setup your wireless print server/printer.
3300 Utility
3300 Firmware
Attach the 3300 to your computer using the USB Cable and insert the 3300 disk. Follow the instructions. It should ask you for the network ID, type of security and password.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
Install the drivers, choose network, choose I'm using a wireless print server(if you do not see this, then choose add printer and you should see it then) and follow the instructions.

Thanks for contacting Fixya

Jun 05, 2009 | Dell 3300 Print Server

3 Answers

Wireless printing does not work


For an effective wireless connection, the printer should be connected to one of the LAN ports of a configured wireless router. This way, every pc(mostly laptops with wireless capability) can print to the printer. You will need a wireless adapter for desktop pcs to access any resource made available wirelessly ok. Good luck

Jun 02, 2009 | Canon PIXMA MX850 Multifunction Printer

Not finding what you are looking for?
Dell A940 All-In-One InkJet Printer Logo

Related Topics:

249 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

The Knight
The Knight

Level 3 Expert

71172 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...